- 9 Reviews
7 Cedars Casino
270756 Highway 101
- Sequim,
Washington
Location
Sequim, Washington
Property Type:
Casino
Table Games
14
Casino Square Footage
63,000
Hours
daily 9am-3am
Overview
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Games
Blackjack
Craps
Pai Gow Poker
Poker
Roulette
Spanish 21
Attractions
Cedar Bough Gift Shop (Shops)
Golf Course
The Longhouse Market & Deli
Reward Program
Rewards Club - 7 Cedars CasinoTiers
3
Highest Tier
Eagle Rewards
Points For Highest Tier
55,000.00
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Good food and drinks. Have not golfed here yet but it's beautiful.
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Had a burger, fries, and a beer. Quality beef, good bun, plenty of blue cheese and fries with the skins still on. Service was attentive and helpful. All in all an experience I plan to repeat in the future.
Comment
Truly need major training on their customer service. Starts with management! Visited many times and each visit we've been disappointed, Staff has been unfriendly, did not greet us BUT did NOTICE they made a effort with regular customers, which was extremely obvious of poor service. Did not assist when I had a friend that was needing help due to a broken leg and opening the front door. The person behind the podium just watched, did not even attempt to move or help. They seem to be in another world. Spaced out.
Another visit no smiles or greeting. Other visit
We've waited long periods for initial service, food and bill. It's a nice building, the food is good breakfast has been better than any lunch or dinner.
They Would truly benefit to up their game on the customer service it would make for an overall pleasant experience.
Training everyone to treat ALL customers in a friendly, helpful and polite manner.
Make sure that every customer is treated the same as your favorite customer!
If you're in the service industry you should provide excellent customer service.
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