On night one in our non-smoking room. The adjoining rooms (also non smoking) smoke was pouring into our room from the door cracks. Our 10 yr olds roll away was agsinst the door and the smoke was bad. Called to complain and was told there was nothing they could do? Unless if hotel staff walked by and their door was ajar they would not contact them. I remained calm and polite but informed her that some one is going to contact them. And if the hotel was not willing to, that I would for sure walk over and knock on the door as soon as I got off the phone. She was not happey about that. I was promised nothing. But asked to give her a chance. A fem min later I heard talking next door and the smoking did in fact stop.