Wolfgang Puck American Grille

With Executive Chef Aram Mardigian at the reins, culinary legend Wolfgang Puck brings his innovative American Grille to Borgata. Guests can indulge in upscale comfort food offerings such as truffle potato chips with Point Reyes Blue Cheese; smoked salmon pizza; and the grilled prime burger with onion marmalade and Vermont Cheddar. The restaurant’s extensive wine list perfectly pairs distinctive wines from around the world with the menu’s delicious American Cuisine offerings. Guests can choose between the Tavern, an elevated dining terrace that overlooks Borgata’s pedestrian walkway and the perfect casual setting for people watching (no reservations are offered for this area), or in the main dining room, a more sophisticated dining experience complete with an inviting fireplace (reservations are recommended).

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Reviews

Results shows recent 10 reviews

Wolfgang Puck American Grille

Overpriced, mediocracy, substandard Service. They could not get the drinks correct so we had to go the bar and tell the bartender how to mix it. The bar had no cocktail cherries or Absinthe A 3” circle wedge of lettuce with blue cheese dressing and bacon not enough to split for $17.00, really? How much preparation for a piece of lettuce. Server told us in advance the baked oysters would be served Luke warm, no the were ice cold. What would have been the downside of leaving them to bake a little longer? The shrimp cocktail came out in a bowl with the shrimp submersed in cocktail sauce, you could not see the shrimp and literally had to go fishing to find them. The braised marrow bone was half of a 6 inch bone. We all ordered rib eye steak. The assistant server could not figure out who Got which steaks and served up all the wrong steaks. We each needed to slice the steak to determine whose was whose. Asked for lemon, it did not come, water refills never arrived. For a birthday celebration the waiter offers to bring a candle on a plate to celebrate. Overall for 3 people paying $510.00 it was a sad experience.
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Wolfgang Puck American Grille

Just had dinner here Friday. Service was good and attentive. Unfortunately I didn’t want to sit on the chairs. One had a large brown stain on it, another had the entire seat stained. Appetizers were delicious. I ordered a burger and asked to omit 2 things, came wrong to table. Waitress did take it back and short time later returned. Everyone’s fries at the table were soggy. Sat next to a wall wine refrigerator, looked up, inside of case was filthy. For these prices and Wolfgang’s name, would expect pristine conditions and food. Should have eaten at food court. Food looked great and helpful staff downstairs. Save your money.
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Wolfgang Puck American Grille

The hostess sat us without menus so we sat for 5 before any one came by. Then the waiter took another 10 before the drink order was even done. So, we put the order in and food came out randomly. Two pastas, 2 minutes or so later came out two steaks, another 3 minutes for a salad dinner, then a duck. One salmon dinner never even came out. 10 minutes of waiting and we just cancelled that one. Horrible service..
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Wolfgang Puck American Grille

We were a party of 7 celebrating a birthday over the weekend. Our waiter was very slow to take our order, then cleaned our table before bringing out three of our dishes as he forgot the rest of our order. He didn’t ask if we still wanted the food, he just said it will be removed from the bill. Very disappointing!!
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Wolfgang Puck American Grille

What a bummer, Friday night in Borgata and they roll up the carpet starting around 10:30. Section by the huge fireplace closed and no seating at 10. Food at bar was good but if you missed kitchen closing or last call it was a rude answer. Many customers walked up for food and drinks. Get together it’s not a mall location.
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Wolfgang Puck American Grille

We had a table of 13 booked very late notice, and we snagged the last table available, the chef's table. Our host Anthony helped us out with anything we needed, and our server James took care of us best he could being the lone waiter. The restaurant was fully booked, every table taken, and still we all had a wonderful experience. Every aspect of our meal was top notch, and everyone was very satisfied and full for a decent price as well. They need more than 1 bathroom though.
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Wolfgang Puck American Grille

Before I went to the restaurant, I have to admit I was a little concerned after reading the 1 star reviews. I went on a Monday night and the restaurant was about 60-70% full. I have to say I had a wonderful experience. The service was simply excellent from the hostess, manager and wait staff. I ordered the lamb shank and it was one of the best I’ve ever had. My only suggestion is to warn people BEFORE the main course is finished when deserts take extra long to make. It wasn’t a problem for me since it was not what I wanted, but I can see how it can be an issue if you are in a rush. Great dinner experience.
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Wolfgang Puck American Grille

Don’t go here with any kids that laugh. Apparently the restaurant attracts miserable people who think they are something special. This restaurant is in Atlantic City! You’re not that fancy. The food was terrible. We waited almost two hours for our main course. I ordered a filet medium - and it came out shriveled up, burnt to a crisp and salty. The management can’t handle a busy night. When I called to make a reservation to add more people they told me they were completely booked, yet someone I knew without a reservation was able to walk right in and give the guy $20 and behold - a table for 12 was available? Although a few of the waiters were just amazing and nothing was their fault. Just not an overall friendly place.
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Wolfgang Puck American Grille

Truly pathetic that a chef with such a big name will allow food like this to be served.. My friend and I ordered a pizza and a $20.00 burger medium to medium well.. The pizza came out first roughly 20 minutes later.. 35 minutes after the pizza came out the burger is yet to come. After we talked to the waiter a few times the burger came out.. It was burnt on the outside and welldone inside. We talked to the waiter about it and he tried to explain to us why the burger is burned. He said he will let the chef know so it doesn't happen again... THANKS ALOT. He did not offer us a discount, or called over a manager to talk to us. zero... This place is a joke... I will never come back. save your money and eat at the buffet.
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Wolfgang Puck American Grille

I have eaten here several times in the past 2-3 years. The first time was amazing, however the quality of the service is sinking. The employees used to be attentive to the guests and provide decent service with great food. More recently, waiters are forgetting parts of the orders, entrees are being sent before appetizers, the tables aren't being cleared before the next course comes. I mean we were all sitting at the table trying to put together a jigsaw puzzle moving empty plates around while the staff waited for us to move dirty plates so he can put the next course down. If management stayed on top of the quality of this restaurant the staff would make larger tips, and this place would get more than 2 stars. If you do find yourself in here try the kettle chips, chicken chinois salad, short ribs, organic chicken, pastas are decent too.
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