Posts Tagged with #Delano Las Vegas
We had a 2 bedroom suite it was perfect for what we needed nice and clean friendly staff I highly recommend it
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Rooms are decent although I prefer to have large open floor plan versus having a living room and separate bedroom. Everything feels generic and a bit soulless. Mattress is really soft, which isn't my cup of tea. But the reason for the 2 star is this is the WORST customer service I've ever experienced. No way to get a human to help you in under 25 min and even then they aren't helpful. Their website says the fitness center closes at 830pm but at 715pm my card wouldn't allow me access to the gym floor. 15 minutes of holding time on the phone with no help, I go and wait in line another 15 min to speak to a human who informs me the gym is closed. It was just 745pm. I don't know what's more frustrating, the complete lack of an ability to be helped by a customer service agent within a reasonable amount of time or the closing of the facilities earlier than listed on the website, which I relied on to plan my day. I feel they don't care about their customers at all. If this feeling of being cared for by a hotel is important to you then avoid Delano at all costs.
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My new favorite hotel in Vegas. Like a private club and away from the usual Vegas craziness. Nice staff, easy to get to a casino if you want. Rooms are very nice and clean. I'll definitely be back
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Just like "The Hotel" but improved room design/decor, lobby is dark and well designed. Seperate pool area Fromm Mandalay Bay which is nice. Room rates are always pretty good, only drawback is the location being so south on the strip.
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This was the best hotel I've stayed at in Las Vegas. The room was huge with two beds in one room and a nice sofa with a bar in another room. There were 1.5 bathrooms. That main bathroom was huge also with the biggest bathtub I've ever sat in. There was a time in every one of this time too. Nice elevators. Nice view.
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Was a guest at Delano. We had a suite with one large bed and a couch. We were also given a portable bed on request. One and a half bathrooms with one being very large. Contained a bath tub and shower as well as a sink. The room was pretty spacious even with a family of five. Two televisions with many channels. The lobby was also very large with many restaurants, a tram, an aquarium, and of course a casino.location was great, next to the strip. House keeping cleaned everything perfectly, would recommend.
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There's an entrance that doesn't have any gaming or loud slots. Just a very appealing, quiet lobby. Great rooms and service. Highly recommend.
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