Posts Tagged with #The Pointe
A great place to visit. A cacophony of sound and entertainment. The smell from the buffet wafting over you makes you hungry even when you aren't. Seriously, the buffet is really good for a fair price. And now with sports betting it's a dream for sports lovers. The cocktail waitresses are so lovely and friendly and accurate you feel pampered.
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Surprisingly nice casino, given the location. Snacks at the cafe are priced extremely fair. The staff is always very pleasant and friendly. Soda and coffee is free like at most casinos. they are always adding new games and changing out some of the older unused ones. all the positive side, I wish the non-smoking section was larger than it is or making the entire place non-smoking. or make the inside done smoking and add an outside smoking section with games and heat lamps like I have seen at other newer casinos. I really don't like to smell like cigarettes after I sat and played slots and cards for an hour.
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Friendly, polite, and informative desk clerks. The room was just nice remind me of the old hotels, with no fridge or microwave. A nice firm bed to sleep in "yes". Don't know want other rooms was like. Complimentary breakfast was great and as your preference. And you get a complimentary espresso/coffee "yes". Thanks Wheeling Downs Island.
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I am incredibly happy to say I along with the catering department wonderfully successfully planned a surprise Birthday party for my boyfriend. They helped setup and prepare the best surprise for him. The food was perfect the menu was perfect, the staff was beyond perfect!! If I knew anyone looking to book an event I would 10000% say call Wheeling Island Hotel-Casino-Racetrack!!!
A BIG THANK YOU TO NICOLE, BERTIE, AND EVERYONE THERE HANGING OUT WITH US ALL EVENING!! YOU ARE THE BEST 😘
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I love making trips out to Wheeling for the casino and hotel! Always have a good time interacting with the dealers and staff. I would go more if they didn't stop sending free rooms and stuff. I would love to go out there more since it's only a couple hours away. They always have good deals on drinks as well. And I always liked you can still smoke inside.
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Overrated
Didn’t get much off of my FREE Play and they’re already trying and failing miserably to entice me to return despite a disappointing 1st experience.
Took Forever to sign up for my loyalty or players card. Drink selection leaves a bit to be desired.
Selection and variety of slots could be better.
Payouts could be more generous.
Only walked out $3.12 richer. Big whoop
-sarcasm-
Seats are also uncomfortable throughout the place
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Great little get away. From Pittsburgh and love to go and spend the night. Rooms are nice and there are always new slot machines. Great steak restaurant that you don't want to miss.
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First time going to Wheeling Island. Ate at the buffet. The selection on buffet was okay. The prime rib was over cooked and dry. A second prime rib was brought out was much better. The salad bar was bagged lettuce with not much else to put on it. The soft serve machine was broken. All in all I was disappointed. On the other side a discount was offered for being a AAA membership.
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The track and casino are fun, very clean, not too crowded... The hotel is nice, again very clean... The staff and security are very nice... The only possible complaint is speed of service; it took us 45 minutes to check in (only one person working front desk during peak check-in time) and 50 minutes to get our dinner from the food court.
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Took my mom to celebrate her birthday. Went to the buffet which cost nearly $58.00. One of the employees was using foul language and talking bad about another employee. When I told the manager about it, she was laughing and joking with him about it. I didn't appreciate him talking like that in front of my 79 year old mother, and other older patrons weren't happy about it either. Management apparently doesn't care. On our way out of the casino, two employees nearly knocked my mother and I over. No apologies or anything. They have the rudest staff!
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