Feb 19 '16 at 5:01
This is not a resort you would return to a second time.
Buildings are in complete disrepair, the grounds are horribly filthy, trash, dirty towels laying every where. Bathrooms in common areas with broken sink faucets, towel dispensers, broken light fixtures, toilet seats loose and ready to fall off.
Toilets with no paper towels to dry hands, toilets without paper to use when you have finished your business.
I did not find a single clean restaurant, accumulated filth on the floors, corners and walls.
We were forced to file a complaint to management to have our room serviced by service staff.
Waited nearly an hour and a half in the Olives restaurant before a server provided us with a glass of water for our breakfast. Fourty minutes later when we were served our breakfast it was cold, the eggs were over cooked hard.
The cook did not have the ability to cook an egg over medium or over easy!
Very few staff were friendly, some were and those who were will suffer when this place goes out of business. I feel bad for them.
The casino is also the worst casino I have ever had the displeasure to visit. Broken machines, (many of them), carpet very dirty and in disrepair, dirty machines, trash and full ashtrays laying all around. There was not a single friendly server in the casino!
Slot machines are extremely tight as are the card tables.
I will never return to this resort ever again!
I now understand why all patrons are forced to pay a mandatory fifteen percent gratuity on everything they purchase.
I hate this place!