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Jan 30 '17 at 1:04

Ameristar Casino - St. Charles

I had the worst experience ever. We had a large party and expected to wait for our food but we waited over an hour only to get half of the food cold. Our waitress never came to check on us. We had to flag her down to get refills. The manager came over and instead of trying to provide apologies she had a nasty attitude like we did something wrong. Horrible all around. The shining star was most of the food, once recooked, tasted pretty good. 8 for food and 1 for service.
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