Mar 15 '17 at 18:29
This is the WORST hotel I've ever stayed at. The rooms are DISGUSTING. It smelled like urine and really strong, cheap air freshener. The wall paper was peeling off and had mold. The pillows stunk. The bathroom was so gross we wouldn't even shower and slept in our clothes. If it hadn't been 3am when we arrived I would have refused to stay in that room. Customer service was horrible, they kept just hanging up on me when they failed to refund the charge after promising the charge would be reversed. I will NEVER stay in this hotel or any of its affiliates and HIGHLY discourage anyone from staying here unless you want to be ripped off, treated rudely and stay in a complete slum. WORST HOTEL EXPERIENCE IN MY LIFE!!!