Jul 19 '17 at 2:35
We were celebrating our friend's birthday while staying in Palm Springs and decided to party in this casino. The drinks were great, and we especially enjoyed the Thai tea at the Java Cafe, including the sweet girls who helped us. We decided to gamble a bit, and we approached the help desk where we enrolled in the rewards program. The girl behind the register was very friendly and extremely thourough in explaining how it works, and although we turned around to play the game and each "received" $10 to play, none of us were actually able to redeem them while gambling. When entering our card, it welcomed us and recognized the $10 credit, but we were only able to play with the money entered. Perhaps by asking for assistance we would've been able to use it, but we had a great time, nonetheless.