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Sep 12 '17 at 4:23

We've been going to Circus Circus for years. ..20+ years. We've gamble there and take the kids to the adventure dome/circus, which is great. ...but we hadn't experienced the hotel before. This past weekend was the most horrible experience we've ever had! Carrie at the front desk was so rude and treated us with such disrespect, she even called us just to yell at us, after checking us into a flooded room, refusing to move us or refund us our money. I would never recommend staying at this hotel to anyone... There is no hospitality at this hotel... we can look past the dated rooms but will never forget the way we were treated by Carrie. DO NOT STAY HERE!
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