daily 24 hours in international waters, closed at port
Overview
Qualified Royal Caribbean International - Vision of the Seas Players are eligible for personal VIP Casino Host services.
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including players from Royal Caribbean International - Vision of the Seas, receive the best comp offers
and personalized VIP service at casinos and cruise lines around the world.
If you have elevated tier status or a casino host assigned to you at Royal Caribbean International - Vision of the Seas
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Absolutely terrible customer service... We have a cruise scheduled for next week and my girlfriends grandfather is in hospice. Seeing as we may have to postpone our trip I called the RC customer service line looking to see what our options were in case we needed to change our plans. I explained our situation to the rep who couldn't have been any less helpful and unfriendly. He preceded to read the cancelation policy to me, which I could have just gone on the website and read myself. Every time I asked if there was any way I could postpone or if I had any other options given the circumstances he just referred me to the "terms & conditions". What's the point of having customer service if you just tell people to read the website?? On top of that, at the end of the call the guy had the nerve to ask if I wanted to add chocolate covered strawberries to my trip! No dude, I'm calling you because I may have to cancel my vacation for a death in the family.. Why tf would I need that?
I've never been on an RC cruise and needless to say, after that experience I don't think I ever will. I've heard plenty of negative things about this cruise line so I can see why they have the rep that they do. If we do have to reschedule our trip it will be on Norwegian.
We had the worst customer experience with this cruise line. We had booked a cruise for the entire family to celebrate my mom's 60th birthday. She ended up getting hospitalized and super sick just a couple of weeks prior to the departure date. Even though we had ALL of the paperwork to back up our medical claim, Royal Caribbean was unwilling to cooperate with us. They were not willing to provide ANY kind of refund or voucher for ANY of the tickets we booked for the cruise. Every airline, every travel carrier makes an exception for medical emergencies, but not these people. Whoever came up with this terrible, inhumane policy at Royal Caribbean--I hope you never have a sick family member and have to deal with this time of terrible customer service as we did.
We had the worst customer experience with this cruise line. We had booked a cruise for the entire family to celebrate my mom's 60th birthday. She ended up getting hospitalized and super sick just a couple of weeks prior to the departure date. Even though we had ALL of the paperwork to back up our medical claim, Royal Caribbean was unwilling to cooperate with us. They were not willing to provide ANY kind of refund or voucher for ANY of the tickets we booked for the cruise. Every airline, every travel carrier makes an exception for medical emergencies, but not these people. Whoever came up with this terrible, inhumane policy at Royal Caribbean--I hope you never have a sick family member and have to deal with this time of terrible customer service as we did.
Absolutely terrible customer service... We have a cruise scheduled for next week and my girlfriends grandfather is in hospice. Seeing as we may have to postpone our trip I called the RC customer service line looking to see what our options were in case we needed to change our plans. I explained our situation to the rep who couldn't have been any less helpful and unfriendly. He preceded to read the cancelation policy to me, which I could have just gone on the website and read myself. Every time I asked if there was any way I could postpone or if I had any other options given the circumstances he just referred me to the "terms & conditions". What's the point of having customer service if you just tell people to read the website?? On top of that, at the end of the call the guy had the nerve to ask if I wanted to add chocolate covered strawberries to my trip! No dude, I'm calling you because I may have to cancel my vacation for a death in the family.. Why tf would I need that?
I've never been on an RC cruise and needless to say, after that experience I don't think I ever will. I've heard plenty of negative things about this cruise line so I can see why they have the rep that they do. If we do have to reschedule our trip it will be on Norwegian.
I was on the Anthem of the Seas and it was great! All of the employees were so nice, one employee told me he works 12 hours but he ALWAYS smiled and was very friendly and looked genuinely happy. The ship was so much fun, so many cool things to do, there was so much to do we didn't even have time to do all of it during the 7 day cruise. I would definitely recommend!!
We do NOT currently have any offers for Royal Caribbean International - Vision of the Seas.
However, if you have NOT played at Royal Caribbean International - Vision of the Seas for 2 years or
more and typically play at the levels outlined below, the URComped team will try
our best to help you get COMPED by connecting you directly with an on property host.
This is a courtesy service and we make no guarantees that we will succeed, but we will try!
Play Expectations
Players that qualify will typically have rated play
during their trip at or above the following level
Table Games
4 hours of play per day @
$125.00
average bet per hand
Slots
Approximately $5,000.00
coin-in per day. This is equivalent to about 4 hours per day at
$2.50
average bet per spin.
By clicking continue, you confirm that you are comfortable
with the play expectations outlined above.