Harrah's Council Bluffs

Stayed here because of the snow storm. Closer to drive to work than going all the way home. I used valet for my car cause why not. However I figured maybe they would close early so I asked first before giving them my car. The young man said they were open 24 hours. So I gave valet my keys. I went to retrieve my car in the morning and was told by the supervisor that I would have to retrieve my car myself because their graveyard shift called in. Now its 6am and I haven't gotten my coffee yet. So I repeated what she said to me with a hint of attitude. She said "yes, I'm sorry" but we can't predict things like this. Now why would you offer an amenity that you can't provide. Now here's the killer. The supervisor ended up going to get my car BUT SHE COULDN'T FIND IT. She had to go out there with security to find my car. BUT YOU WANTED ME TO GO OUT THERE AND FIND MY CAR. You work there!!! You should be able to find my car. Harrah's you officially lost my business. I'll just to Ameristar from now on.

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.

One-bedroom suites have a parlor about the size of a standard room. The parlor is furnished with a sofa, chair and ottoman, small round table that seats four, and a built-in "bar" that contains the refrigerator and where the coffeemaker sits. The bathrooms are larger than in standard rooms and have two sinks, a Jacuzzi, shower and toilet area. Both the parlor and the bedroom have 42" flat screen TVs. The "standard issue" furnishings are typical of most Harrah's properties around the country. While there are plenty of drawers, the biggest drawback to the suites is the small armoire that serves as the only closet (see photo). Removing the robes will give you two extra hangers, but there's really room for only eight hangers total, along with an ironing board and iron. (The closets in the standard rooms are only marginally larger.) Even-numbered rooms offer a view of downtown Omaha across the river (see photo), as well the outdoor Stir Concert Cove. [If you're in your room during one of these concerts, you'll hear the music (and the crowd noise), but won't actually be able to see the performers because the stage is tented.] Alternatively, the odd-numbered rooms overlook a golf course and parking lot. (The view is not as bad as it sounds. The golf course is very pretty.) Except for floors two and 11, the entire hotel is non-smoking. It would be nice if the parlor had its own half bath. Any visiting guests need to go through the bedroom to access the toilet. One other minor quibble: It would be nice if the "bar" where the coffee-maker sits had a small sink and running water.