Marco Polo

The Marco Polo is a restaurant inside MSC Cruises - MSC Splendida in Fort Lauderdale, Florida.
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Reviews

Results shows recent 10 reviews

5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

Nice beach front resort had 2 restaurants I really liked the Italian one in the lower level. Nice pool and tiki bar with fresh food and right on the beach. Beautiful views and miles of beach to walk.

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5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

An old building with hidden fees for everything. Pool access hidden fees, parking hidden fees. You think you found a good deal? This place gets more expensive than the Hilton the moment you check-in. Rooms are smelly with poor view. Breakfast location is awful. A robbery happened to other guests and police were call. Worst hotel experience I ever had.

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5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

I loved our room. As soon as i walked in i could smell the cleanliness. It had a nice little kitchen so we were able to cook for most of the stay. I came to FL for surgery and everytime i went downstairs they asked how i was feeling. They even allowed us to check out late the last day since our flight was not till later in the afternoon. I would definitely stay here again.

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5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

The location of the hotel is beautiful. The hotel needs to be renovated. The lobby has been remodeled, but the majority of the rooms are old. There are obvious cracks through the building.

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5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

I can say is that it needs updates. It's about 20 years past due. Everything looks like it was bought in 1990. Had to beg for towels and wash cloths. Had to provide our own toilet paper. This place is far from a 4 star. This place is good if everything else is booked up.

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5 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

The room 629 smelt like mildew when we got there, very uncomfortable the first night and on top of that, the front desk staff was rude about some towels. The valet was ABSOLUTELY HORRIBLE. They were the rudest people i’ve ever met. The second night was better the room actually smelt pretty clean! But the bathroom looked like it hadn’t been renovated sibce the 1970’s. I pay good money for the things that I like. So, long story short, this was a horrible hotel. NOT recommended.

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6 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

Love my room and the staff is friendly and anybody answers any questions. My room had the ocean view. I love it

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6 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

I’m giving a 5 star rating based on our experience so far. After reading the other reviews I now laugh at the others that complain about a resort built decades ago. From the moment we checked in, the service has been on point in every area of the hotel. We are paying $850 for 5 nights which sure beats the hell out of the $6,000 I have paid to stay at a sandals resort. Visitors seem to be from all around word which is great because the small talk is short and friendly. We still have 3 nights left and Im sure we will continue to have a good and comfortable stay.

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6 years ago

Marco Polo

Restaurant @ MSC Cruises - MSC Splendida

The location is the best thing about the hotel, but there were a few issues with basic necessities. Good thing my boyfriend is very handy. He fixed the toilet a few times and a couple things fell down in the bathroom such as a metal plate that goes behind the knob of the bathtub. There was also a dried up stain on the sheets that looked like blood. Housekeeping should have noticed and thrown that sheet away. The staff were very unfriendly an uninviting, but it could be part of a language barrier, since English was a second language for most of the staffing. The room was fantastic and we loved the location, but the hotels can use some serious upgrades. The entire experience could have been much different if they at least had more helpful and friendly staff that were easier to understand.

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