Vertigo Lounge

The Vertigo Lounge is a restaurant inside Harrah's Council Bluffs in Council Bluffs, Iowa.
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Reviews

Results shows recent 10 reviews

5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

This is a great hotel and/or casino. The Grill has great food. The buffet is good(4 stars). Current slot payout is 90.1%. Not crowded, fast beverage service, big bathroom. If you make it to Diamond status, oh man do they treat you good. Park in the ramp on 3rd or higher floor, and your right at the elevator. I never valet, but I know they get your car in in less than 2 minutes, cause the cars are right there in front of the hotel.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

Stayed here because of the snow storm. Closer to drive to work than going all the way home. I used valet for my car cause why not. However I figured maybe they would close early so I asked first before giving them my car. The young man said they were open 24 hours. So I gave valet my keys. I went to retrieve my car in the morning and was told by the supervisor that I would have to retrieve my car myself because their graveyard shift called in. Now its 6am and I haven't gotten my coffee yet. So I repeated what she said to me with a hint of attitude. She said "yes, I'm sorry" but we can't predict things like this. Now why would you offer an amenity that you can't provide. Now here's the killer. The supervisor ended up going to get my car BUT SHE COULDN'T FIND IT. She had to go out there with security to find my car. BUT YOU WANTED ME TO GO OUT THERE AND FIND MY CAR. You work there!!! You should be able to find my car. Harrah's you officially lost my business. I'll just to Ameristar from now on.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

Had a really good time, everyone made you feel welcome. House keeping was excellent, Tina, our shuttle driver was was very good & friendly. Kristen, our Harrah's Hostess was super as well & excellent at what she does!!! Our Horse Shoe visit was wonderful!!! Food in VIP Lounge & other Lounge was superb!!! Loved my stay!

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

I was here for a kidney transplant screening. Reserved the room good to go except on check in I wasn't told I had to swipe my bank card for a 50 dollar deposit. I only had 22 bucks in my account but offered to pay the deposit with cash and they couldn't accept cash.... really what casino don't take cash? Long story short I get to drive over 2hrs. Home just to turn around and leave at 4am for the second day in a row. I use to spend a lot of money at this place but I will never step foot on that property again

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

Wasn't that impressed. Was staying at a hotel nearby and wanted to get a bite to eat. Usually stay at Harrah's in Vegas with great pleasure. This property is not their fonest. The market buffet was closed and the "diner" didn't look very inviting. Came back in the morning and no buffet until 11:00am. Waited for them to open. Very disappointed. Didn't have any breakfast food except cinnamon rolls and a pastry (which wasn't very good.) Will go to the "other casino" next time because the buffet is better.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

We came to see Dropkick Murphy's and flogging molly. Show was amazing. Drinks are way over priced. Signed up for a player's card and recieved a free buffet which was very good. Room and bathrooms were nice and clean but the air conditioner didn't work well. Overall a nice place to stay.

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5 years ago

Vertigo Lounge

Restaurant @ Harrah's Council Bluffs

They have a nice parking garage so you can don't have to go out into the weather. They also have valet parking. They have eating establishments, I believe they still have a childcare area and they have slot machines and live tables. They do have an area where there is no smoking which is helpful. Just a nice place to go for a little while and have fun.

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