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Grand Buffet

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The Grand Buffet is a restaurant inside Grand Biloxi Casino Hotel & Spa in Biloxi, Mississippi.
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Reviews

Results shows recent 10 reviews
5 years ago
Staff is fantastic. Casino is Ok. The pool was completely cloudy and getting a drink/food isn’t going to happen in a timely manner (even at the bar). Magnolia House was very good as well. Rooms were decent, room service was good. The staff really makes up for this hotels short comings, always nice and on top of things.
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5 years ago
Our stay was AWESOME! We enjoyed the 5 days we were there! Just want to send out love to AMIE JO! She is without a doubt the best host ever!!!!!!!!!!!!! I tried to get her to come back to Indiana with me! Another shout out to Cassidy (pool server). Her poolside service was TOP NOTCH! Thanks again! We WILL be back!!!!!💙💙💙
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5 years ago
The casino floor is small compared to their Atlantic City casino. The restaurants close early, but the food is good. Every worker I spoke with was super friendly. The room was gorgeous and the bed was super comfortable. The only main complaint we had was at 4:30 am my fiance had to go to work and let the water run in the shower for 7 minutes and it never got warm. Other than that it was an excellent time!
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5 years ago
Ken, the security guard, always remembers us when we come in. He greets us as if we were old friends. Like he's genuinely glad to see us. He's not the only one that's like that here though. I wish I remembered everyone's names! The lady who checks us in, she makes sure we always have a room with a view. The ladies at Starbucks remember us and exactly what we order- even when we haven't been there in months! It's amazing really, I don't know how they do it! How many people do they meet everyday, and remember? We've never used Valet, but the valet guys were even welcoming us back! All around great place!
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5 years ago
We really enjoyed ourselves. We try to go when we get the time off work so it only winds up being maybe once every 3-6 months. Everyone that works here is really nice and helpful with any information we may need. We would recommend if you have a chace to go visit.
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5 years ago
Check in was a breeze. Employees here are very friendly and polite. I think the employees are the reason why people keep coming back to this casino. Every employee I encountered greeted my husband and I. They seemed happy with their job. The casino itself is alright. The casino floor is not that big, and there are a limited amount of slots. We had the buffet and while the food tasted ok, there wasn't much of a selection. Our room was not that great. It was, for the most part, clean. However there was a lingering mold smell through out the room. I think the hotel could you use some major renovating. The reason for my four star review is the professional manner and hospitality of the employees. I believe they deserve a better looking casino to work for. They out do the casino itself, and would be the only reason why I would come back. So basically you have a run of the mill dated casino with outstanding customer service.
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5 years ago
Fun place with nice, accommodating staff. My room was NS, 2Q gulf view that overlooked the pool. Nice view of the gulf but a little small compared to what I'm used to in North Carolina. There was a lot of action on the casino floor and I was pleased with the level of service offered.
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5 years ago
We just returned from a 3 night stay with your hotel. The experience was great. Everyone from the front desk to the security personnel were so friendly. The room was very nice, good bed and the mini fridge just added to the convenience. The casino personnel was also very friendly and fast with their service. Would definitely stay here again.
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5 years ago
Never stayed at a casino resort before. Very pretty rooms and hallways. The hotel always smelled nice. Close to beach and resteraunts. Impressive pool. Casino not smoky and there is a 24 hour Steak and Shake to fuel up for those late night rolls. Spa, Starbucks, resteraunt, bar, and gift shop round out the amenities. Loved our stay. And we didn't have a beach view, but the view was still nice.
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5 years ago
Can honestly say that I'm very disappointed with my stay at this hotel. We are diamond members and we travel 6 hours, 4 times per year to stay here. We have an 18 and 17 year old daughter's that come with us to swim at the pool(which they love). This trip on Saturday morning at 10 AM, they were told that they could not be at the pool because they are not 21. On the pool rules billboard posted at the pool it stated no one under 21after 8pm. I showed this to the manager and she read the sign and sided with her employees. So I quickly checked out, got a comp room at the golden nugget, and my kids had a blast at the pool. Sorry Harrah's, you lost 2 diamond members this weekend. I guess the customer means nothing anymore.
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