London Dining Room

The London Dining Room is a restaurant inside Carnival Cruise Line - Triumph in Galveston, Texas.
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Reviews

Results shows recent 10 reviews

5 years ago

It may be just me but i expect a level of service when i come to the Hilton. So let me share my experience. The guys at the door was fine, he held the door open and said 'ello mate - so far so good. Then I went to the bar and waited a few minutes for the barman to finish his conversation with his mates. So it took me 3 -4 minutes to get served at an empty bar - not terrible in the grand scheme of things but lame when i'm paying a tenner per drink. What really annoyed me was when I approach a waitress to ask if there was a quiet place for a conference call and all i got was, "this is all we have" while not even breaking stride on her way to deliver more excellent customer service. All in all a bit disappointing ...

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5 years ago

It's a Hilton so standards are high. The staff here are super friendly and courteous. What I like about this hotel is the connection through Paddington to Heathrow. For a frequent Traveller like me, it's a boon.

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5 years ago

Great location (right next to train station). Rooms are great (high ceilings, amazing bathroom). Elevators are hella slow though

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5 years ago

There's a very nice bar almost hidden away on the left. Attentive staff, good drinks and nice decor. And quiet.

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5 years ago

Love this hotel normally. Spent several nights there recently in a room without air conditioning during a "heat wave". AC was out in most of the hotel the whole week. A hotel with this much traffic needs to make comfort priority one. That said, I will stay there in the future. It is convenient if you need to move about the city or the country. I'll just make sure I ask about the AC before booking.

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5 years ago

Great experience I have to say. From the moment we entered untill we have to leave now. All staff more than courteous and went the extra mile to answer any questions. Breakfast was a highlight and rooms were amazing and spacious and silent at night. Restaurant is expensive but food is excellent quality. Hope to come back again soon !!!

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6 years ago

I was surprised how welcoming this place was, with a grand entrance and so close to Paddington the service was hard to beat. Quiet, and relatively spacious rooms. So easy to get to the platforms and the executive lounge was well stocked and has great food options.

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6 years ago

A just average experience at a high priced Hilton. Desk staff not very responsive. Housekeeping manager very nice and helpful. They didn't fulfill my special orders until I complained. They can do better. I'm a diamond member. Diamond lounge is good, but food offered us pretty bad. Drink selections limited, but name brands.

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