Cruise Cancellations due to COVID-19

We will continue to update this blog as we learn more: Last updated- 12/9/2020 at 10:12 am. (CST)

Thank you for your patience and understanding during these crazy and unprecedented times.

Royal Caribbean Cancellations

To read more: https://www.royalcaribbean.com/cruise-ships/itinerary-updates

Update 12/2/2020 3:45 pm (CST) Royal Caribbean International has extended the suspension of global operations for sailings after consulting with their partners at Cruise Lines International Association and in conjunction with the CDC. Their global suspension has been extended through February 28, 2020, and with a plan to resume operation on  March 1, 2021.

If you were affected by this recent cancellation, follow this link to view your options: https://urcomped.com/blog/details/1401404/royal-caribbean-recent-suspension/

Read More: https://www.royalcaribbean.com/cruise-ships/itinerary-updates

Guests Scheduled for an upcoming cruise can choose from these options:

125% Future Cruise Credit or Full Refund

Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.

-This amount will be based on the total cruise fare paid.

-Guests who received a comp cruise

-We will automatically issue you your Future Cruise Credit by a certain date depending on when your cruise was canceled

-Please know, if you pre-purchaseed any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.

Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind. 

LIFT AND SHIFT

The "Lift and Shift" program allows guests to move their existing booking to next year, protecting their original price and promotion.  Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year.  It is not required to rebook on the same ship or ship class. Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible. You can opt to Lift & Shift only one time.   

The lift and shift program won't apply to most casino reservations. It is more of a promotion for retail/standard reservations.

Depending on the offer code that was used on a casino reservation will determine the eligibility for this program. Please reach out to your URComped Host to see if your reservation qualifies.   Read more about the Lift and shift program here: https://www.royalcaribbean.com/cruise-with-confidence

Celebrity Cruise Line Cancellations

Celebrity Cruise Line will be following along with Royal Caribbean's cancellations:

To read more: https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising

MSC Cruise Line Cancellations

To read more: https://www.msccruisesusa.com/en-us/Cruise-Changes-COVID19.aspx

Update 12/3/2020 at 10:20 am: MSC has canceled sailings through February 28, 2020

Virgin Voyages Cancellations

Virgin Voyages has postponed its sailings and the Scarlet Lady's first sailing will be May 9, 2021. The Valiant Lady will sail on November 14th, 2021. They’ve rescheduled Richard’s Birthday Bash sailing for July 14th, 2021. This sailing will still be a once in a lifetime experience for us to have fun, while also continuing our tradition of doing business for good.

If you were booked/ comped on one of the canceled sailings through URComped, details to transfer your booking over will be sent shortly. You have the option of transferring your canceled booking to any other sailing in 2021 including holidays! Check out other Virgin Sailings:  https://urcomped.com/offer/details/72736/virgin-voyages-2020-2021-sailings/

To read more: https://www.virginvoyages.com/Web-Marketing/ahoy/stories/inaugural-season-update-aug-2020.html

Learn how Virgin Voyages is implementing new safety measures due to the pandemic. https://www.virginvoyages.com/ahoy/stories/voyage-well

Bahamas Paradise Cancellations

Update 6/24/2020 1:58pm (CST)

Bahamas Paradise has extended its suspension of all future sailings. Grand Celebration will resume sailing on July 25, 2020. Grand Classica will resume sailing on October 2, 2020.

All guests affected by this suspension will receive an automatic future cruise credit:

- Equal to 125% of your previously booked ticket

- Valid towards any future sailing through December 31, 2021

- Promotional offers, pre-purchased amenities and add on packages are price-protected and may be used on your future sailing.

You also have the option to cancel for 100% refund for canceled sailings due to the suspension.

Cancellation/change update for Bahamas Paradise reservations: 

The company has also updated its cancellation policy for travelers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:

Cruise passengers traveling in 30 days or less may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise passengers traveling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit. 

To read more: https://www.bahamasparadisecruise.com/press-room/bahamas-paradise-cruise-line-to-resume-sailings-july-25th-with-new-health-safety-measures/

Crystal Cruises Cancellations

To Read More: https://www.crystalcruises.com/advisory-alerts/voyage-cancellations