Royal Caribbean International - Enchantment of the Seas
1050 Caribbean Way
- Miami,
Florida
Location
Miami, Florida
Property Type:
Cruise Ship
Table Games
10
Hours
daily 24 hours in international waters, closed at port
Overview
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Games
Blackjack
Caribbean Stud Poker
Craps
Top 3 Slot Machines at Royal Caribbean International - Enchantment of the Seas
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Reward Program
Rock StarTiers
4
Highest Tier
Icon
Points For Highest Tier
100,000.00
Slot $ In Per Point
$3.00
Video Poker $ In Per Point
$6.00
Walked in with my family on a busy Sunday. There was about 50 people inside just eating ice cream. Mind you the place fits only 20 people. Waited In line to get serviced for about 15 min to get asked what would we like to order for the lady behind the counter to just walk away. So Im waiting, to find out what happened. The couple behind us gets serviced and jumps ahead of us. Like Ok now I'm freaking passed. We waited for another 10 min and to noticed another lady kicking everyone out because obviously there were to many people inside. Soon after the same lady asked us what would we like. Like seriously? I would like a manager please. They really don't seem to know how to handle a busy "Benn & Jerry's". Out of all the lady's and men working there she was only young lady working the hardest to serve people. So I told her what happened and she told me. Well that's why I'm servicing you now. I shook my head 😤 and said Ok no problem. She obviously did not care about what had accured and no one seems to want to work and the floor was dirty. Super slow staff and I would never go again with my family.
Comment
Had to leave..one worker doing everyrhing..one on the phone for 10 minutes...usually good service. Not tonight
Comment
Their ice cream is great but last time we visited they were out of most of their choices.
Comment
I was on the Anthem of the Seas and it was great! All of the employees were so nice, one employee told me he works 12 hours but he ALWAYS smiled and was very friendly and looked genuinely happy. The ship was so much fun, so many cool things to do, there was so much to do we didn't even have time to do all of it during the 7 day cruise. I would definitely recommend!!
Comment
Comment
Comment
Walked in with my family on a busy Sunday. There was about 50 people inside just eating ice cream. Mind you the place fits only 20 people. Waited In line to get serviced for about 15 min to get asked what would we like to order for the lady behind the counter to just walk away. So Im waiting, to find out what happened. The couple behind us gets serviced and jumps ahead of us. Like Ok now I'm freaking passed. We waited for another 10 min and to noticed another lady kicking everyone out because obviously there were to many people inside. Soon after the same lady asked us what would we like. Like seriously? I would like a manager please. They really don't seem to know how to handle a busy "Benn & Jerry's". Out of all the lady's and men working there she was only young lady working the hardest to serve people. So I told her what happened and she told me. Well that's why I'm servicing you now. I shook my head 😤 and said Ok no problem. She obviously did not care about what had accured and no one seems to want to work and the floor was dirty. Super slow staff and I would never go again with my family.
Comment
Had to leave..one worker doing everyrhing..one on the phone for 10 minutes...usually good service. Not tonight
Comment
Their ice cream is great but last time we visited they were out of most of their choices.
Comment
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