Barcel� Playa Tambor Resort & Casino

Lousy place does not deserved to be a five star hotel; one star is too much. Safety box was not working properly and was easy to open with only a screwdriver that could be stock in a hole. A sewer scent could be felt around our room. Lack of towels. Long lines for the restaurant, for the bars, for checking in and checking out. Was retained (illegally) at the gate because I did not have a pass that they did not give it to me. They pretended that I back up my car for more than half a mile to the parking lot or walk to the front desk for it. They did not register my room properly and I was contacted by phone everyday for the three days I spent there asking why I was staying in the this room and when I was checking out and under which name the reservation was made; three times I answered the same. I was approached by a security guard once asking what I was doing in that room since it was vacant. I guess you could find better food in a jail restaurant. They never have enough tables when meals were offer and had to wait in line to get one, and when we got it it was ready and full of dishes and cutlery used by the previous occupants. I do not recommend this place at all.

[IMPORTANT: Please read the following paragraph first.] For starters, they are not benefiting the planet. They constantly use plastic cups and straws. There are no recycling bins, just trash bins. This is one major issue that's occurring global wise. Not to mention, you can find tons of plastic straws and cups laid out across the beach. This is causing major damage to the earth and the wildlife within it. We need to do something about this. [IMPORTANT] "Read Above" It was a great hotel, however the "Everything included" is unfortunately false. You must pay for wifi which is $12 for a day. Also gotta pay for towels if you lose them, $20. When playing mini-golf, if you lose the golf ball that's another $10. You also have to pay $5 or 3,900¢ for playing at the pool table for an hour. Now for the gym, if you don't have tennis shoes you cant work out. Which is a typical rule I for say. For children wanting to work out, they must be with a adult with them at all times. Gym is open from 7am to 7pm. For sports there's a lot of options, some of these include Basketball, Football(Soccer), Mini-Golf(As mentioned before), Tennis, Ping-pong and the list goes on. The waitress's are very kind and will assist you with anything necessary. The food was wonderful, they got many options and I'm sure you'll find something that you like (Basically the Golden Corral of Costa Rica). Most restaurants are mainly in a outside-like atmosphere, the Japanese restaurant has a very nice indoor atmosphere. Hotel rooms consists of 2 rooms, cable TV, bathroom, back porch with a cloths hanger outside and other small but useful quarks.

Great location, no AC in public places and restrooms, low quality amenities, poor service, worst check out process ever. You must prepare before check out time otherwise they'll let you starve.