Qualified King & Queens Casino - Sheraton Heliopolis Hotel Players are eligible for personal VIP Casino Host services.
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Great hotel, was great when it was Sheraton, when it was Fairmont and now when it's a Hilton. Amazing restaurants, the people working there are the same regardless of management and they've been in the hospitality business for quite the longest time.
Good option if you want a getaway within Cairo with a nice pool, or if you want. A place to stay that's near the airport.
Bad experience indeed, the check in was messed up with regards to the rate provided which carried a huge mismatch between the two rooms I booked; I specifically asked for no smoking rooms and ended up on the smoking floor and when I tried to call from the room to change no response; moreover; the smell of the floor was entirely smoke filled and the bed sheets were also full of this smell.
The food is not good at all and we ended up suffering from diarrhea; it was only when we complained about anything that they try to make it better but that is not happening as expected in any 5 star hotel by default.
The swimming pool was repulsive to my children due to the extreme amount of bugs.
House keeping was below average and I had to ask for many things which again wasn't by default present.
I don't suggest this hotel unless u are obliged to stay in it.
One last note; we wrote a feedback to five people in the hotel and no response whatever and this can only reflect the poor management and customer service you would face if you check in this hotel.
Bad experience indeed, the check in was messed up with regards to the rate provided which carried a huge mismatch between the two rooms I booked; I specifically asked for no smoking rooms and ended up on the smoking floor and when I tried to call from the room to change no response; moreover; the smell of the floor was entirely smoke filled and the bed sheets were also full of this smell.
The food is not good at all and we ended up suffering from diarrhea; it was only when we complained about anything that they try to make it better but that is not happening as expected in any 5 star hotel by default.
The swimming pool was repulsive to my children due to the extreme amount of bugs.
House keeping was below average and I had to ask for many things which again wasn't by default present.
I don't suggest this hotel unless u are obliged to stay in it.
One last note; we wrote a feedback to five people in the hotel and no response whatever and this can only reflect the poor management and customer service you would face if you check in this hotel.
Great hotel, was great when it was Sheraton, when it was Fairmont and now when it's a Hilton. Amazing restaurants, the people working there are the same regardless of management and they've been in the hospitality business for quite the longest time.
Good option if you want a getaway within Cairo with a nice pool, or if you want. A place to stay that's near the airport.
We do NOT currently have any offers for King & Queens Casino - Sheraton Heliopolis Hotel.
However, if you have NOT played at King & Queens Casino - Sheraton Heliopolis Hotel for 2 years or
more and typically play at the levels outlined below, the URComped team will try
our best to help you get COMPED by connecting you directly with an on property host.
This is a courtesy service and we make no guarantees that we will succeed, but we will try!
Play Expectations
Players that qualify will typically have rated play
during their trip at or above the following level
Table Games
4 hours of play per day @
$125.00
average bet per hand
Slots
Approximately $5,000.00
coin-in per day. This is equivalent to about 4 hours per day at
$2.50
average bet per spin.
By clicking continue, you confirm that you are comfortable
with the play expectations outlined above.