Delano Las Vegas Las Vegas , Nevada

Location
Las Vegas , Nevada
Hotel Room:
1117
4 people currently viewing

3940 S Las Vegas Boulevard - Las Vegas , Nevada

Overview

Delano Las Vegas is a 45-story 1,117 room luxury suite hotel. It is owned and operated by MGM Resorts International. It is located within the Mandalay Bay complex on the Las Vegas Strip in Paradise, Nevada. It was renovated and rebranded as the Delano Las Vegas on September 2, 2014, under a partnership between MGM and Morgans Hotel Group.

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It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. URComped is not responsible for any inaccuracies in the photos.

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Delano Las Vegas

Delano Las Vegas

Delano is and always is fantastic and quiet
Read More..

Danielle Noonan

Delano Las Vegas

Delano Las Vegas

Danielle Noonan
Rooms are decent although I prefer to have large open floor plan versus having a living room and separate bedroom. Everything feels generic and a bit soulless. Mattress is really soft, which isn't my cup of tea. But the reason for the 2 star is this is the WORST customer service I've ever experienced. No way to get a human to help you in under 25 min and even then they aren't helpful. Their website says the fitness center closes at 830pm but at 715pm my card wouldn't allow me access to the gym floor. 15 minutes of holding time on the phone with no help, I go and wait in line another 15 min to speak to a human who informs me the gym is closed. It was just 745pm. I don't know what's more frustrating, the complete lack of an ability to be helped by a customer service agent within a reasonable amount of time or the closing of the facilities earlier than listed on the website, which I relied on to plan my day. I feel they don't care about their customers at all. If this feeling of being cared for by a hotel is important to you then avoid Delano at all costs.
Read More..

Rob Rosborough

Delano Las Vegas

Delano Las Vegas

Rob Rosborough
My new favorite hotel in Vegas. Like a private club and away from the usual Vegas craziness. Nice staff, easy to get to a casino if you want. Rooms are very nice and clean. I'll definitely be back
Read More..

ProfileImage
Delano Las Vegas

Delano Las Vegas

Delano is and always is fantastic and quiet
Read More..

Danielle Noonan

Delano Las Vegas

Delano Las Vegas

Danielle Noonan
Rooms are decent although I prefer to have large open floor plan versus having a living room and separate bedroom. Everything feels generic and a bit soulless. Mattress is really soft, which isn't my cup of tea. But the reason for the 2 star is this is the WORST customer service I've ever experienced. No way to get a human to help you in under 25 min and even then they aren't helpful. Their website says the fitness center closes at 830pm but at 715pm my card wouldn't allow me access to the gym floor. 15 minutes of holding time on the phone with no help, I go and wait in line another 15 min to speak to a human who informs me the gym is closed. It was just 745pm. I don't know what's more frustrating, the complete lack of an ability to be helped by a customer service agent within a reasonable amount of time or the closing of the facilities earlier than listed on the website, which I relied on to plan my day. I feel they don't care about their customers at all. If this feeling of being cared for by a hotel is important to you then avoid Delano at all costs.
Read More..

Rob Rosborough

Delano Las Vegas

Delano Las Vegas

Rob Rosborough
My new favorite hotel in Vegas. Like a private club and away from the usual Vegas craziness. Nice staff, easy to get to a casino if you want. Rooms are very nice and clean. I'll definitely be back
Read More..


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