A woman approached me and my friend while we were here. She took my phone out of my hands. I asked for it back and she refused. I immediately called the doorman over to de-escalate the situation. He saw me and didn’t bother to come over. The woman threw my phone down on the table. I again tried to flag the doorman over and said “please come get her” and he still didn’t bother. Luckily there was no real damage to my phone. But I will not be returning here.

Party of three, two ordered sushi rolls and one ordered pizza. The sushi came out first and we finished by the time the waitress returned to say 'the pizza isnt ready yet'. No apology or idea when it would be ready. After waiting another 10 minutes with no pizza, l approached the waitress to cancel the order. Again no apology. She told me ld have to wait for the manager. When he did come, he didnt approach us either, we had to flag him down to ask what could be done as we frequent the casino quite often. He offered to but is a round, which was annoying since obviously what we needed was food. We actually had to ask if something else might be done to which he responded 'here is my card, ask for me the next time you are here'. I felt very annoyed and upset and have never had such a horrible experience with service or customer service at the casino.

Awful experience. Came here for an event. They only had 2 servers. They messed up my food order. The manager came over once, said he would be back, never came back. They did buy me and produce the food. The check came and it was wrong and when I told the waitress that it was wrong they charged my card. The manager came over and explained that in order to cancel the first order they had to charge my card twice. Unacceptable.