Every time I step into Samurai I spend $200-$400 easily, so why can't management get it together with the overall cleanliness of the place?
This past Friday, I invited my staff for a team building dinner. The entire restaurant was just disgusting.
I was embarrassed, as I had suggested Samurai in the first place.
As we waited patiently for our table, we saw vegetables littered throughout the hostess area floor.
In the women's bathroom, two stalls were "out of order." One of the working stalls looked like it had not been cleaned in days.
Toilet paper littered everywhere, reeked of urine, soap dripping onto the floor from the dispensers.
As another reviewer previously mentioned, it pours inside the restaurant. No, really it does... I sat at dinner for almost an hour and a half with a stream of water coming from the ceiling right next to our dining table.
You really have to wonder if this place is being inspected thoroughly.
Dinner was average, not the delicious Samurai you would normally expect. Our chef acted like he had more important things to do. Gave us tons of attitude and made sly comments. We were extremely gracious, thanked him, tipped him well and left. Everyone was relieved to get out of there.
Enjoy an incredible, all-inclusive day at a beautiful resort!
