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The Casa Serrano is a restaurant inside Don Laughlin's Riverside Resort Hotel and Casino in Laughlin, Nevada.
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Reviews
Results shows recent 10 reviews
The employees here have to wear so many hats and get paid so little they don't have time to give good customer service nor do they have time to check the food They take out so therefore Usually I have a very poor experience in this place
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Amazing place! The food I was given was far more than I could handle being that I rode my motorcycle out and didn't want to get tired. I ate all the food, and was ready to ride back to town.
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My family and I came in for dinner 5/11/2018 it was close to closing time we were greeted by our server Antonio and from there our dining experience went to a 10 + service was outstanding... ( food) everyone was happy with what they ordered we had a really good time and Antonio was Awesome he went over and beyond to make our dining experience one to come back for
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Time had passed by this eatery. Food was terrible. Place looks tidy enough but old, stale and uninviting. The waiters were nice and quite attentive. I've had better Mex food at the roadside in TJ. Even out of desperation, this place must be avoided. Go to next door and you'd be happier with Panda Express or Subway.
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Waited to be seated 30minutes they have around 40 to 50 tables only had 12 tables with customers, once we were seated we waited and waited just for a drink just couldn't take it anymore and left, I will never go back. Went down too the next casino and had great mexican dinner
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I ordered a cazadores blended margarita, it was perfect. Chips were fresh and salsa was delicious . For my meal i ordered a machaca taco a cheese enchilada combo. The taco was only shredded beef. I was expecting an egg and meat mixture. It was tasty and crunchy. The enchilada was tasteless. The beans and rice were typical of any restaurant. Not the best and not the worst. I will probably eat here again because it is convenient to the Riverside.
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The place is large enough to handle groups. The service was excellent and the food was fantastic. Honestly, it being located in a casino, I wasn't expecting it to be this good.
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Waited almost 1 hour to be seated. Told it would be 30 minutes. Waitress had bad attitude. Not friendly at all. We had to get our own menus. Chips and salsa are supposed to be served soon after being seated but we had to ask twice for them. Food was fair. This place seemed unorganized. Don't eat here if you are really hungry and want a good meal and service.
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We had a couple of bad experiences here in the past. We decided to give them another chance. We were very pleased. The price for lunch was good. The food was delicious and the the plate was dinner sized at lunch. Also, the server was very delightful. Another one of the staff asked if we needed anything a couple of times. Good changes! Thanks.
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