Very shockingly rude service staff. Came here with some of my girlfriends while on vacation. We had been staying at the hotel and we are all big pub fans. We were taken aback by how rude the staff was. I read some of the previous reviews about the staff treating regulars better than new customers and this could not be more true! We were seated at the bar and had waited for some time to be approached. Our waitress finally came to us and had just began taking our orders when a couple of men walked in. She ran out from behind the bar to greet both men. She then told the men to sit at "their usual table" and she would be right with them. We thought that meant she would finally return to us but no such luck. We watched her in shock as she went to grab menus and return to the men. Staying with them and chatting until they decided what to order. My friends and I were in total disbelief!! She had completely forgotten about us. It was at this point we left. Needless to say, we will not be returning to this restaurant.
Looking for what to do on your next trip? Search hundreds of locations for the top tours and activities!
