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Fireside Kitchen

The Fireside Kitchen is a restaurant inside Ameristar Casino Resort Spa Black Hawk in Black Hawk, Colorado.
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Reviews

Results shows recent 10 reviews

5 years ago

This place has the best advice if you stay in their suites or rooms. The main bar in the casino is beautiful. I enjoy going on Saturday nights since they have a do playing modern music. The buffet is also very delicious, totally worth going to it.

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5 years ago

I walked through this casino when driving by. I had to see it I had no idea that there was casinos in Colorado. It was absolutely amazing. I was able to talk to several people that worked here and they were all super nice and helpful. Definitely thinking of planning a trip or I can come and stay at this hotel.

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5 years ago

Ameristar was a wonderful place to stay the night. The gambling was great as was the food and drinks. The only thing that could have made it better was if the bar had been open at the pool. I'll definitely be back for more relaxation and fun!

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5 years ago

We enjoyed our stay at the Ameristar Casino in Black Hawk, Co. When we first arrived we pulled in the Valet area. Needed a cart for our luggage. Valet called for Bell office, after waiting a few minutes, we finally gave up and carried our own luggage in. You have a long walk to the Hotel lobby. There at the Hotel lobby, staff was very friendly. Our room was awesome with a beautiful view. The one thing that I did find was the coffee pot was not cleaned. Still had the used coffee filter in it, and the pot was dirty. The Buffet was just unbelievable, staff was very helpful and friendly. The food was just as awesome. They could loosen the machine's. Put a hundred in a penny machine and expect to get a bonus round at least once is not too much to ask, I don't think. They would of received 5 stars if it wasn't for the coffee pot, and the bell hop wait when we first arrived. (And the tight machines)

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5 years ago

We had a horrible experience. We had a room reserved for over a week and when we checked in we were told there wasn't a room available and or cleaned and that it would be a little bit of a wait. We waited over 2 hours and still no room available. We reserved a room because we wanted to utilize the hot tub so we asked for access to it just to be told it was under maintenance. We spoke with a Manager about the issue and we asked for a full refund and the manager made it right by giving me a discounted rate for a future reservation and apologized sincerely. It was definitely a frustrating experience for us but I know the circumstances leading to what happened and it was out of the control of the manager and employees at the front desk. I would hope that upper management sees this review and shapes up housekeeping. Apparently they are the ones who were unable to meet demands of the reservations that night and it's not fair to us patrons who travel and expect so much more from Ameristar. We had no expectation to sleep in our vehicle that night because Ameristar couldn't accommodate and other hotels were too booked, possibly because of Ameristar having to turn away 30+ patrons for their housekeeping discrepancy.

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5 years ago

Fun place to hang out. Clean, good atmosphere. Usually plenty of things to play even on busier nights. Drink service isn't bad but sometimes you'll wait a while before getting served.

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5 years ago

Food quality has gone downhill and kids cannot eat at the buffet anymore. Slots are kind of tight. Rooms are nice as well as the pool and hot tub. I miss the outback jack slot machine. It was a lot of fun. Room wasn't ready by 4. Maybe once the new competition opens up, they will try harder....

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5 years ago

Stopped at Ameristar on our way through the mountains, thought it would be fun to visit a casino so we went to Ameristar. We did some light gambling and ate at the grill. Burger was very tasty as were the fries. I was a fan of the serve yourself soda/coffee. Had a great time overall and really liked the smoke-free casino.

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5 years ago

Stayed here one night and lost $200. Had a good time anyway. The room was roomy and comfortable and clean. The staff was friendly and helpful. They have a decent smiling patio next to the Starbucks since you can't smoke inside. I played craps and the dealers were fun and nice. It's not Vegas but it will do in a pinch.

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6 years ago

Great Staff, Service and Executive Hosts! Drinks water and wine are coming much too anymore compared to years past. Winnings were awesome in 2017! Love all the contests. Keep up the great work keeping us on our toes!

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