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JB’s Café is a casual dining Horseshoe Tunica restaurant serving something for everyone, including made-to-order breakfasts.

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Reviews

Results shows recent 10 reviews

JB’s Café

I would have given this place five stars if the manager hadn't treated both me and my boyfriend so poorly!!!!! Our seever, Mathew, was extremely attentive and such a delight that which is why I struggled with this one star rating. He was always smiling and made sure we were satisfied throughout our entire meal. I have worked in the hospitality and food and beverage industry for over 15 years and from my personal opinion servers like Mathew are extremely hard to find. The manager, John Hardy, is the sole reason I gave this place one star. In the middle of our meal my boyfriend had informed Mathew that his steak had quite a bit of gristle in it (FYI gristle no is defined as cartilage inedible tissue in meat). Mathew apologized and was very accommodating the rest of the meal. Manager never came to touch the table to check on us and see if our problem had been resolved. Had to ask Matthew to see if he could get the manager for us just so we could let him know so he could take steps to prevent future problems like this. John's response to our feedback not at all what I was expecting. He said "You should have told me earlier. Grill is already closed so there is nothing I can do about it." He did not apologize one single time and with a condescending attitude said "Well I hope you come back and see us still", and walked away. We were just speechless after this interaction and it definitely through us way off gaurd!!! I have always done my best to solve any of my guests problems and I certainly wouldn't treat another human being the way he treated us. It still boggles my mind that he never apologized and that is the very FIRST thing that all restaurant employees are taught to do when they encounter a problem.
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JB’s Café

Romantic Place and the food was delish
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JB’s Café

Best pork chop I have ever had in my life, our server was perfect, table of 4, 4 old men and the food and atmosphere was perfect, thank you.
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JB’s Café

Do not go by the bad reviews on the site. Our wait staff was very attentive and we never wanted for anything!!! Do yourself and your family a favor and stop by to form your own opinion.
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JB’s Café

First of all, this is very pricey unless you get their 4 course meals for 49.;95 or 59.95. Anything else outside of this will cost ya. Our waiter was nice, but was very annoying because he kept on saying "LADY is everything okay?" He served our drinks and stood there and stared at us! I asked him what esle we are missing...he said he wanted to make sure the Lady was happy with her drink. He was very brash on his approach and if you are there for a romantic meal....forget it. My wifes steak was really raw, and my Steak Diane was kid of fatty. By the time we got our bill, it was 153.95, plus $30 Tip.....to me it wasn't worth it for the atmosphere and service we got. The thing that got on my nerve the most instead of MAM, he kept on saying LADY to my wife.
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