Desert Diamond Casino & Hotel - Nogales Highway

Hotel Pool Bar

The Hotel Pool Bar is a restaurant inside Desert Diamond Casino & Hotel - Nogales Highway in Tucson, Arizona.
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Reviews

Results shows recent 10 reviews

5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

I love everything about this beautifully remodeled hotel. Management is superior and it shows in their very friendly, helpful staff. The Sunday brunch was delicious with fantastic choices, I almost couldn't drag myself from those outrageously comfortable BEDS!!! I had a wonderful relaxing time at The Red Door Spa, with a facial, massage and a gorgeous RED haircolr, cut and style!! Their beauty bar has eye candy makeup with excellent service!!! Stop by the gift shop and pick up their signature lotion it's to die for!!! Lots to do and see with a shuttle to the local mall and restaurants!!! Let Go, just unwind here, very quiet when you need it and so much fun you won't regret it!!!

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

Next review.... Room was wonderful... For the most part the staff was great..... Fine dining restaurant isn't so much.... very limited menu service was super slow and they were not busy bread arrived halfway through the mail salad was boring and I think they mashed potatoes were instant.... Not what I'd call fine dining

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

This resort is excellent. It has a magnificent view of the mountains and is all-around beautiful. The staff are friendly and helpful. The housekeeping service goes out of their way to offer their best. The kitchen team did their best to accommodate vegan options when asked and the food was off the chain. The ballroom was adequate and not too cold. However, I would never have been able to afford the meals or stay if it weren't for the generosity of those who paid my way. I hope the Westin makes first-rate charitable contributions. That's how they can earn a 5-star rating from me for future visits.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

I've stayed here a handful of times in the last year. The most recent was terrible. Broken glass on the floor, cut my sons foot. Dogs howling all night and all morning in the room next to us. Staff didn't want to help. Also, the staff got lazy and didn't bother to put fitted sheets on the beds. Other than that, great pool, fun waterside, and easy checkin. I'm rating it at 3 stars because my other trips here were wonderful except for my first trip when they double charged me for the room then made me wait 2 weeks for a refund.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

Beautiful resort! Wish I had more time to take in all the amenities offered during my conference last week. The staff were all friendly and very helpful! The rooms were clean and well-appointed. The beds were very comfy. Nice little extras like complimentary water bottles in the mini-fridge and a lavender essential oil roller by the bed. I loved that they offered gym clothes rental for only $5 and even gift cards if you decide not to get housekeeping. Unfortunately, the only amenity I had time to take advantage of was the pool area, which is enormous! There are several large pools, several hot tubs, a cold mineral pool, and even a big slide. I think my favorite part was the view. Nestled in the Catalina Foothills, you get some amazing views while you enjoy your meals! The only cons for me were that the restaurant prices were a bit high and that the paths to get to the rooms were a little too windy and complicated to figure out, however, they do offer a ride on the golf cart to help you find your way and you could always take advantage of the courtesy shuttle to eat at a nearby restaurant off property.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

The facility was very nice, a 9 out of 10. The beds were very comfortable and the rooms clean, 8 out of 10. Food was okay at the restaurants but $27 for a somewhat burned pizza from room service was disappointing. I was disappointed that the tip for room service was included in the bill then asked for again on the receipt. I would have left a larger tip if it hadn't already been taken from me without my consent. 6 out of 10. Service was exceptional, 10 out of 10. The staff greeted me upon arrival and expressed a sincere interest in helping out with directions, luggage, or anything else. The clerk at check-in was a professional who ignored my slightly bewildered questions and treated me like my words were important. Our servers during the luncheons were exceptional. It is clear staff are well-trained and understand how important it is to appreciate the opportunity to serve others. I had a little difficulty at first accepting that hotel staff could be so thoughtful and attentive. By the time I left, I knew I wanted to return to this outstanding resort.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

The bartender was super nice and very easy to the eyes. She stopped her closing duties to serve my friend and I one last beverage a piece. Their landscaping and hotel are immaculate. Beautiful resort. The best in the west:)!

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

One of the best resorts in Tucson. The pool area is amazing! They have slides and a swim up bar. The rooms are elegant and have great views of the mountains or golf course. We always have a wonderful experience here.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

The food was delicious as it always is. The service was lacking when we were being seated. We asked for a high chair and were originally told that they were not sure they could get one even though we saw another child sitting in one at another table. The waiter was was very attentive.

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5 years ago

Hotel Pool Bar

Restaurant @ Desert Diamond Casino & Hotel - Nogales Highway

The stay was fantastic. We were there for a wedding and the setting was picture perfect. The pool was a lot of fun and the pool bar served drinks quickly. We even got an upgrade which was much appreciated. Would definitely stay there again.

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