Bad customer service. It was a girl in the afternoon. Made my yummy icecream experience terrible. Never coming back here again.
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Two stars instead of one because the ice cream was good, but all the rest was a disaster: the crew is not attempted to who is the next customer (no line, a big mess), every single spot excessively dirty (including around the cashier), tables, chairs and walls dirty, restroom out of order, bucket with dirty water in the middle of the salon... If you don't care about the cleanliness maybe this place is not that bad for you. I won't be there again.
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Great variety of B&J's favorites, but way understaffed for a weekend. Friendly service, they just needed help keeping up!
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Bad service. The guy was super rude and was sooo slow. Whorse service ever.
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the chocolate therapy was outstanding. the service was great and so was the ice cream
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TERRIBLE.. NO RESPONSIBILITY HERE.
Went the day before my daughters birthday to order a cake. The young guy at the counter told me I needed to give 48 hour notice to order a cake. So they couldn't do it.
Fine , I told him. What do you have made in large cakes? Only two types left , I picked one told them to write Happy Birthday and my daughters name. He said they couldn't do it till the next day because they had Nothing to write on the cake with.. Go figure..
Fine , I'll pick it up tomorrow on my daughters Birthday. Oh and I had to pay to secure everything.
Fine , I paid. Said I would pick it up at 5: 30 pm. More than 24 hours
Next day I go pick up the cake. Guess What?
NO CAKE
NO WRITING
NO RECORD OF THE ORDER.
I Had to show my receipt to prove what I was saying.
So I had to take what they had nevermind the flavor and THEY STILL COULD NOT WRITE ON THE CAKE.
If it's something as IMPORTANT AS YOUR CHILDS BIRTHDAY DON'T PUT IT IN THESE PEOPLES HANDS.
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Worst place ever!!! My daughter ordered twice backed and the y gave her wrong ice (super chunk). Which is loaded with nuts that she is allergic to!! When I called they blamed us for not telling them she had a nit allergy when the girl scooped the wrong flavor!!! UNBELIEVABLE.!! Typically kid of today can’t excelt responsibility and place blame on the victim.
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Best ice cream place...EVER! Ice cream was the creamiest I've ever had. Milk shakes are my favorite especially the cookie cookie shake.
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