I've gone several times to the original Busters and it was decent; Enough to keep me coming back. I was eager to try the new restaurant, remodel and new owners. Wow. They turned this place from a hero to a complete ZERO. The remodel was first bland and boring. The wait staff was not on their game (which I will get to) We all ordered different things, (Steak, crab sandwich, and salad) The steak came out extremely small and under cooked - We sent it back to have it cooked a little more - Came back charred and over cooked (Medium was the requested order) The crab sandwich was as described - A soft shell crab with a bun - It was disgusting, over breaded, over salted, soggy; Absolutely terrible . I would not even feed it to my cat. The ONLY food item they did a good job on was the complimentary bread and muffins.
Now to the wait staff, our server was a nice guy, but completely oblivious to our disliking of all of our meals. We didn't finish our crab sandwiches and mentioned how foul they were, he didn't care or offer anything in place of it. Water was never refilled until we asked. I will never be back to Busters. These new owners use low quality ingredients and could care less about quality. This speaks through every single restaurant they own (Oakmont, Taverna and now Busters)
1/10