We always have a lot of fun whether we are playing in the casino or staying in a hotel. Everything is very clean the staff is always very pleasant and helpful with everything. The food is always great And always plenty of parking.
Parking is a breeze even when the casino is crowded! The hotel is clean and has incredibly comfortable beds. There are tons of slots at every price point and the casino is smoker-friendly! This is absolutely my favourite casino in Chicagoland.
Went to the Majestic Star for New Year's to see my favorite cover band, Soul Street Collective! Me and my friends reserved rooms, along with the band that night. We had a blast! The hotel rooms needed updating, but they were clean and met our needs. The staff were very friendly and helpful, and the hotel offered a contentential breakfast that morning. This was a blessing following our New Year's eve partying the night before. I would definitely go back to the Majestic Star Hotel and Casino!
Whew!!! I will be a forever customer of this here establishment!! The customer service is amazing and the food is even better. I ate myself in a small crab leg heaven!! But all the food was good. From the ribs, the fried chicken, the seafood boil, and that oatmeal fried cat fish!!! Its worth every penny and ill be there every 2 weeks!!
I visited the buffet. It was ok. Average choices. No crowd. Food was reasonably priced. The wait staff very respectful and polite. I had a salad with artichokes hearts, baked chicken, shrimp salad, and canned peaches for dessert. Over all just an place to visit for an average dinner. They only serve seafood on Friday.
This is a no-frills, gambler's casino. Lots of old machines, outdated, decrepit decor, and smoke so thick, you can cut through it with a knife. If you bet more than $200 a hand, you are considered a whale, and they will give you the VIP treatment. Considering this casino is bottom of the barrel, it's not anything to write home about. I'd actually rather eat at white castle than have a comped meal. Yeah. I said that. The food sucks THAT bad in the buffet. I'll stick to my free packs of cigarettes.
Enjoyed our stay here. Beds were comfy, room was decent. The shuttle to the casino was great and convenient. Very friendly staff. A little dated hotel and casino. Could use a little upgrade (lights outside promoting hotel, some not working) u can tell the age of the place. But overall it was great and would stay again if in the neighborhood.
Been going to Majestic for years. Name called me two or three times out of it almost 15 years I've been gone. Machines on the right side of the boat very tight. Not enough machines to choose from. Boat on the left side is where I win most of the time when I do win.
I have been coming to MS since opening day. The C host was helpful explaining how my trip could be exciting...gift shop, food, and certain machines. I found the perfect one,Winning Touch. I had many winning days and nights
I met people and we would meet for lunch or dinner. The Concerts, slots, Blackhawks, Bull player, TV stars etc. I could go on for days remembering. MS was the place for events...
Hotel, swimming pool,
Rooms were clean. Building shows it’s age and could use some maintenance. Wish we had a fridge in the room. Staff is very polite. Shuttle was excellent. Casino had great machines and food options.
Lack of insulation in the rooms with a door conjoining rooms. Heard people arguing next door. Windows were foggy. Clean rooms though. Casino was spacious.
I have noticed the changes you have implemented . Thank you for my Birthday dinner at the Chop House. The chef is amazing. Will recommend your Restaurant to everyone. Noticed the changes in the Casino as well. Keep up the great work.
Starting to show its age. Common area is pretty dingy. Hotel kinda reminds me of a cheap motel. Last time was there shower didn't work right. They did allow me to switch rooms. Good buffet though with a nice view of the steal mills and the Ameristar casino. Steel City Grill has some good burgers as well. Comps from their rewards program are also better than most.
The service was great. Employees working the table games were very friendly. I went to a game I had never played before (at an empty table) and the dealer explained in simple terms how to play. The pit bosses were very nice and helpful as well. Overall, I would say it was a fun experience.
That place is nasty! This was my first time there and I will not return! The carpet that covers every floor looked disgusting like it's cleaned once a year. The atmosphere is depressing it's casino boat and it should be lively to get people to play and spent money. I did not have a good time and it was not inviting to me. The restaurant was pricey for the small amount served. The evening price is based on the crab legs all you can eat. There were never enough to get all you can eat. Sorry not a good place to gamble or eat.
Sorry to say, I had looked forward to finally staying here, after literally going by on the highway dozens of times! BUT, Only reason I can give 3 stars is that the casino fine dining was excellent, and the very good quality bedding was as advertised. Room itself was truly basic and "rundown". Cracked floor tiles in bathroom bordered on dangerous. Room walls were so thin that TV at night until 3am on one side kept me up, while on other side in morning "couple getting busy" woke me up very early.