Reviews

I stay here very often for work. The atmosphere is beautiful, it always smells great. Rooms are spacious and housekeeping from my experience takes the time for all the little details to make the room feel clean. The steak restaurant is delicious! Love the noodle bar and 8oz burger. There is always entertainment. Pool is amazing!

This casino is one of the best I've seen. Very clean, not a very strong smoke smell.the staff is very friendly and helpful. They have such a variety of games and tables. Drink service is great as well. Never have to wait more than a couple of minutes to receive a drink, and with the amount of people in the casino at any given time that's great service.

My wife and I went to the River walk to eat at the Salt Grass. If you have never been there you must go. The food is excellent especially the range rattlers and the Pat's s rib eye. Then we went up to the top floor of the parking garage and waited for the fire works to begin. It was an awesome display.

It has lots of slots and has table games. We went to a concert and gambled. It has 3 floors and not as Smokey as most casinos. The food is good. With several places to eat. It has covered parking and free valet. And it has lots of room inside to move around.

Beautiful and high-class atmosphere. The staff was amazingly friendly. We visited for the casino and didn't have much luck but had fun. The floor was well planned and easy to navigate. They have all machines for any taste.

NO FAMILY POOL!!!! The rooms need serious updates. I'm sure during the early 90s they were fabulous. The common areas are nice and the rooms are clean. It's just disappointing there's no pool for children. I saw many families, besides ours, with children. You have to leave the hotel grounds to find family activities. It was 90+ degrees and it would have been nice to hang out at the pool with the kids.

ABSOLUTELY LOVE!!!! Everyone was so friendly and helpful to us on our stay! From a very easy late check in to the casino staff being so sweet and cheerful! The food was so delicious!!! We will most definitely be coming back in the future!! 5 stars all the way around!! Our room was so clean and fresh! And NON-SMOKING major points with me!!

Great place. Good service. They go out of their way to make you comfortable. If you've never been go just to see the million dollar wall. Out of all the casino in the area it's one of the best. Always leave happy. Even happier when I win big.

The hotel is located in a great place along the river, close to the outlet mall. The staff is very friendly. The reason for not rating it higher is the fact that they supply no hotel information binder or map in the rooms. Also, if you are in the rooms and want to watch television, there is no TV listing on screen to show what programs are on. All you get are the main network logos such as CBS, ESPN, FOX, etc. It forces you to sit through the network commercials to find out what is on a channel. The program selection is very poor for a hotel this size.

It's conveniently located and was easy to find. I was greeted with a friendly smile and made to feel welcome by every employee that I came across. Check-in was a breeze, and our room was wonderful. It was spotlessly clean & smelled good. It had a separate seating area apart from the bed, with a couch, coffee table, and a desk with a chair. The bathroom was large and very clean and the towels were ribbed style and thick and plush compared to most other hotel towels. The Hotel staff as well as the employees in the casino were amazing, and we would definitely stay here again.

It was extremely awesome! ! Everyone was very pleasant, friendly and helpful. The atmosphere was exhilarating yet relaxing. The rooms were clean, spacious and elegant LOVED how we were treated like royalty with a classy home style flare. Would recommend Horsehoe Hotel and Casino to everyone !!

Location of horseshoe was fantastic. Close to downtown and great bars. The penthouse suite was very nice! Great view! Awesome shower and jacuzzi tub. Can't complain!

Horseshoe was nice, and the staff are friendly. In the casino, they bring drinks quickly and are very friendly. The slots are older, but they pay out fairly. The dealers at the tables are willing to teach you new games, which makes for a very fun evening. The buffet was decent, nothing extravagant, but the taste was good. I can't complain about the price, as everything at a casino is expensive. The room was a letdown though. As fancy a everything downstairs is, the rooms themselves are anticlimactic at best. Overall though I really enjoy Horseshoe.

It was awesome. But the 8oz burger bar!!! The workers and the food was awesome. They were really busy. They were great. The owner on an other hand was NOT professional he came in every day we were in there and was so rude to all the staff. They were doing a great job. He would be mean and jump on them for NO reason. My Husband owns his own company ad he may say something to his guys but not in front of customers. He needs anger management and stop jumping on his staff for no reason they were really great.

Went to the horseshoe casino for our anniversary and had a wonderful time. The receptionist asked us if we would like a room up high or down low. We chose an upper level room. The room was very clean and roomy. we had a premium room with a king size bed. Bed was comfy. Room has a mini fridge, a large screen TV, seating area and giant tub. We had a good view of the city. Everyone was friendly and we will be going again soon. Just wish we had won more!