Reviews

Convenient location, great food. Had soup and sandwich combination, it was great also came with salad. Enough for a few days if you are not a big eater. Worth the money.

Beautiful building. Good food. Friendly service. I have been here 3 times and every time our staff was very knowledgeable. When a friend of mine ordered a drink that was not on the menu, the waiter checked with the bartender and was able to provide the request. The cheesecake is absolutely delicious. All in all a great experience every time.

Nice place for a date, or a family snack. Prices start at $ 7.98 a slice and up. If you are hungry when you come here you will leave that way. I like real cheese cake. This is cutsie cheesecake . Whipped and light is not filling. Only made me hungry. But, on the whole taste good and atmosphere is nice. Large free parking area with handicap parking and entrance with handicap bathroom and stalls. Wheelchair accessible. Easy access to parking.

The service was excellent. Usually when we're eating out somewhere, we tend to get full really quick. But the food was so good, my wife and i were very please. Everything was perfect. Let's just say we enjoy eating there...

I come here once every 4 to 6 months . waiting to be seated usually takes 15 to 20 minutes during the week busy or slow weekends feels quicker maybe because there is more staff. Service has always been good for us .staff has been friendly and knowledgeable of menu . food always prepared to my liking and i usually will buy an extra meal to take home for my lunch the next day.i enjoy my visits at this Cheesecake over others i have been to . my only suggestion is wait staff should always say hello to customers as they go buy them and back up there fellow servers ,one day that customer will return and remember them .

Absolutely amazing service. Atmosphere was warm and inviting. Our waiter Long (yes we double checked and asked him how to spell his name) went above and beyond making our entire dinner experience incredibly worthwhile. He was considerate and polite and quite humorous. Should you ever choose to go to this particular Cheesecake Factory, ask for Long, if possible. And his food suggestions were top notch. Just ask what he would recommend if you have certain tastes. Also, it’s right by the casino, so you can choose to play before or after you eat here. The next time we’re in town, we’ll definitely be coming here again.

Ill start with the good. The food was surprisingly good. Was shocked when it finally came out of the kitchen. Which leads into the bad... It took forever for us to get it. The place was empty at the time. Our server took our order and 10 minutes later had to come back and ask for what my wife had ordered again. He hadn't even put it in the system yet. The service here is TERRIBLE. I watched as our server helped another table several times before coming back to us which was very scarce to begin with. I ended up having to grab a passing staff member for help with getting our check and actually paying it. The only plus was that he was very polite. The booth we sat down at was smelly and the table was very sticky. I wiped it down myself with some wet wipes we had but didn't seem to change anything. I hope they do something about the staff here they have really good food. Reading other reviews it seems to be a trend here unfortunately.

I went with a group of friends during lunch time. There was no crowd which I loved. We asked to be seated outside and was seated within 3 minutes. The waitress was quick in getting us everything we needed. The food was good. I didn’t enjoy the Caesar salad. I have had better but the everything pizza and white macadamia nit cheesecake was great.

This particular location is no better or worse in terms of the food (taste and quality). This is a restaurant chain, after all. So, no complaints there. The only issue I’ve had with this location is the to-go process as it relates to orders placed ahead (online or by phone). They don’t have a dedicated employee to assist customers who ordered ahead and are just there to pick-up. They offer online ordering, but then counteract this by requiring you to stand in the general to-go line when you arrive to pick up. This line is the same line as people who are ordering cheesecake to-go. So, it’s always very crowded. Defeats the purpose of me ordering and paying in advance if I have to wait for 7-8 people/families to order (15 minutes) before I can just pick my food up and leave.

We went in right before 5pm and only waited a few minutes with a party of 4 adults and 2 kids. The food was great and the service was excellent! Our server was extra sweet with the little ones we had with us, actually talking to them instead of only their mom. When they ordered ice cream at the end, they were excited to see it come out with whipped cream and a cherry on top!! The adults enjoyed the cheesecake we took to go!

LOVE the ambiance. Food is good but sometimes lacks presentation. Floors are very slippery. Staff friendliness needs improvement.

I normally never have a bad experience at any Cheesecake Factory but this one was at the bottom. My sweet tamale corn cakes were cold... I asked if they could just warm them up and they brought them back just as cold on a hot plate... two thumbs down!

Beware the salads on the lite menu - they are huge! Glad I ordered a proper meal as I'd never have been able to finish one of their salads. Located next to the casino if you like that kind of thing. Food was nice, drinks were OK, service was fine, overall it was a good enough experience.

We had a party of 20 so we called ahead to see if they took reservations and they don't. No big deal, the person said that we could come in an hour before the time we wanted and they would get our party seated around 7pm. We showed up at 545 and they said it would be a 3 to 4 hour wait for our party. What a waste of time. They should have just told us it could be a very long wait, we could have showed up earlier and hung out in the casino. Luckily we found another restaurant in the mall that was able to get our party in. The cheesecake factory employee obviously didn't have a clue or didn't care. Bad experience. While I'm at it. We eat here often. Don't order your food for pick up. They way they do it is very stupid. When you order food and pay for it on line they expect you to wait in line with the people wanting to be seated to pick up your food. So you have to wait while your food gets cold, very stupid way of doing this. We ordered food like this and by the time we got the food it was cold. Last time we do that. The more I write this review the less I want to eat here again.

I visited this Cheesecake location tonight 4/2 2018. This was the worst experience at a Cheesecake factory I have ever had. If I could give zero stars I would. I have been to many locations and never had a bad experience. First of all the service was so slow. We were there for 3 hours. My friend and I ordered mint tea. We were brought tea that tasted like water with a slight hint of mint. Usually this tea is amazing! It usually comes served with fresh mint which we had to request. Then when the waiter refilled the tea it was hot. I then requested some ice. He brought us a cup of ice that was full of nasty dirty food in it and lip stick marks on the outside of the glass. When we asked for new glasses of tea because of the nasty cup of ice. We were brought new teas but the old dirty nasty ones were left at our table. Then I order a Chinese Chicken salad which I have had more than a dozen times in the past. The salad was served with Lettuce, 4 pieces of chicken and a bunch of rice noodles. Totally unacceptable! It is supposed to have chicken, won-tons, sesame seeds , oranges, almonds and green onions. I returned it but waited so long for the salad that all the people in my party had finished eating. I decided i didn't want it at that point. When the Manager came over. I explained the situation. The manager offered me a free piece of cheesecake and gave me the salad free to take home because it was already made. They were going to throw it away anyway. They charged us for the nasty tea. Just a horrible experience all around. Will never go to this location again!