Reviews

Only good thing is the food. Although it is a nice place the lighting makes it so you can not tell what time of day it is. all I could see was elderly people plunking away their life savings on slot machines. Kinda sad. I will not be coming again.

I used to love this place until I spent $400 and left my rush reward card in the car and I asked for a drink and was denied even while I was playing at a slot machine. Mind you I asked for soda because I don't drink alcohol. Smh did better

The algorithms in this place and is against the customers or the players. You can play for any length of time and it may give you a few hits but the longer you stay on a particular machine inevitably you will lose. The longer you play the more you lose. I called that the point of no return When you put so much money into a particular machine and you keep playing hoping and praying that you will win. This is not with Sugarhouse only it's a new algorithm with every Casino that I played on the East Coast. I am? All Casino players have you ever noticed that you don't get a complete 4 line of any particular slots to play or a completed four rolls. So my advice is to learn by looking at the rotations.

Great action on The poker tables, card tables didn't treat me nice but I didn't expect any different and the machines were paying little-by-little and help pay for my visit. I left with less money than I walked in With but enjoyed myself. The 1st ility was very clean and attractive and I would recommend it to Anyone. I didn't try the food so I can't say but it would not surprise me to find that it was in the same category as the rest of my review. Parking with simple but height restricted me from parking anywhere but on the 1st level which was a little Concerning but I found a spot pretty quickly.

This place is box building with a casino inside of it attached to a parking garage. Ghetto customers make it all the more of a dump. Slot machines don't even give back 80 % I've come to believe. Much better choices within a half hour drive, can't wait for the South Philly casino to open.

I was enjoying myself until some one robbed me my money from a machine I was playing. I asked a player to keep an eye on it for me as I had to take a quick rest room break, security was called they went back and investigated it, they told me they saw the man who did it but there was nothing they can do he's already left the building. I called the head security a few days ago he told me I abundant my machine. I do not find this encouraging at all and he also said there was no report, he didn't take the time to investigate the matter, this is not good customer service/relationship. SMH.

Had a great time at SugarHouse. Security guards are friendly and helpful. The staff at Geno's and Saxby's need training in customer service. Their skills are non-existent! Waitresses seemed to be doing a fine job, on the floor, offering beverages. The video poker machine, I inserted my credit voucher into, took my credits but game did not work. Then no attendant responded to the service light I put on.

It's a lot more spacious. Staff very helpful and cordial. That is extremely important to me. Ambience is more cool laid-back. Only issue is bathrooms are spaced to far apart. But I found that with other casino's as well. Otherwise great place to visit

I grew up 20 minutes from Atlantic city equipped with an addictive personality and a lust for the night . Countless casinos from Jersey to new Mexico even Germany this one I never see or hear anyone winning (unless its announced by staff over loudspeaker which might just be tape loop. Go of you want a cheesteak at Pats free parking and it being open 24 7 is the only drawing factor they also don't serve booze from 2am to 11am!!! What!?! Go if you are to happy and need to be humbled by crooks.