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Plaza Snack Bar

This was my 2nd time staying at the plaza and maybe my last if they don’t do some room renovations. Check in and out was a breeze, used the kiosk and didn’t have to wait on line. The rooms don’t have a fridge and the only light is on the nightstand by the beds and the bathroom so the room is very dark which may have a hidden agenda. The hotel is directly across the street from Fremont street so you honestly can’t get any better with location. The casino is clean and if you like pizza you have to check out pop up pizza downstairs. It’s unbelievable!!!! The vegan pizza was the best I’ve ever had. The pool is small but still a clean friendly environment and most importantly relaxing. I would definitely recommend this spot to anyone but it would be really great if they added a fridge and another light and cleaned up the rooms.
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Plaza Snack Bar

Rooms are very large but look old. We booked for 1 King bed and we got a room with 2 Queen beds, the TV was no working, and there was no light in the room. There was a lot of noise coming from the train outside, and the sink also made a lot of noise the first night. In the morning we asked to change our room and take a one king bed. They agreed and gave us a room with a king bed, but we had the same issue with noise. I forgot my ring in the previous room, when my husband went back to get it that night, the housekeeper already stole it. Please stay away from this hotel, it's better to get a room in any hotels on Las Vegas blvd. We went over there because the parking lot was free, but ended out loosing more money. I will never book there anymore.
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Plaza Snack Bar

If you do not know how to play craps. Get down to the plaza between 4-5pm on Mon to Thursday and you get a very good tutorial. Nice slots and the staff are very helpful. For the waitresses if you want to be seen to again. 5 dollers tips are highly appreciated on hard drinks and 2-3 dollars. Then you won't be ignored. Excellent visit. Thanks to Cherise for helping us understand the game today.
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Plaza Snack Bar

Our room was dated, but clean and comfortable. They need to add some charging station areas to the rooms, the outlets are very hard to get to two plug-in Chargers. The casino was clean and had full pay video poker that we enjoyed playing. The bartender who served us was friendly and efficient. We joined the slot Club and were given a few perks after playing for a short time. We liked that the casino was near the Fremont Street Experience, but at the end of it so as not to be in the middle of all of the noise and hubbub.
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Plaza Snack Bar

Beautiful hotel. Great location across from where the Fremont Street experience starts. Valet and ride share set up is easy, pick up and drop off right out front. Lower level of casino seemed small, but maybe there where more somewhere we didn't see? We just went inside to check it out. Great atmosphere.
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Plaza Snack Bar

My wife and I stayed here for a few days. We decided to upgrade our room upon arrival. The room we received was in no way an upgrade. The window faced a large air conditioning unit. We called the front desk and they changed our rooms. That was no problem. When we got to the second room, I decided to shower and found that there was no hot water. We called the front desk again, they offered to switch rooms or we could wait a few hours to see if the water would heat up. The front desk also put in a service request with maintenance. We waited, but didn't receive a response. We called back to the front desk to let them know the water was still cold and would need to change to another room. We got the other room and everything was cool. Overall, it turned out to be a great experience. I just hated that we had to change rooms a few times. We did the whole Fremont Street thing and had a good time. If you are thinking about staying here, know that it is just okay.
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Plaza Snack Bar

The actual Hotel interior is nice I like the carpet. I really don't think you do that interested when I went to cash in my ticket at the casino cage the casino people were really nice. The rooms were nice it was a very calm setting I felt cozy like I was at home. The bed sheets were clean your remote control to the TV worked and the AC was able to be adjusted at any given time. It was a good experience
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Plaza Snack Bar

Rooms are a decent size. The view is almost decent, I can see the strip skyline in the South tower but most of it is parking lot/railroad. Staff is friendly and helpful. However, the rooms stink - literally. The wind makes the doors and windows "scream," the AC struggles very loudly, the bathroom fan doesn't work, and the blankets/sheets are scratchy and stained. Every time a door closes in the hallway it rattles ours. It's a good place to adventure to Fremont. Given the choice, I'll get a motel off of Fremont - half price, same quality.
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Plaza Snack Bar

Went to the hotel for Hash House! It was a fantastic time with phenomenal food. The bacon was thick the food was fresh and the corned beef was house made! They always have good portions so you feel like it's definitely worth it. One of my favorite restaurants in Vegas and now they have a new location in the Plaza!
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Plaza Snack Bar

First we entered the parking garage where the measurement hanger was well below the measurement. It ended up scratching the top of our car. Once, we found a parking spot on the roof we went to the elevator where we were greeted with a sticky floor, missing ceiling tiles, and debris falling from those open spots. After we made it off the elevator we realized the casino has one of the worst ventilating systems. It wreaked so bad of smoke it was hard to stand. But, after making it to Hash House A Go Go we could no longer smell the smoke. The food was amazing! We walked around the rest of the hotel and it was very clean with friendly staff. The parking garage, exterior, and casino could use some work. But, we were glad we went!
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Plaza Snack Bar

Partied there many times and got faded!!! That's before top to bottom remodeling. And it sucks they got rid of there Lucky $7.77 buffet. It wasn't great but good especially for the price. Golden Nugget charges almost 40 bucks a head, so dies Main Street stations but their food is far more superior to the Plaza, featuring Prime Rib, New York's, Filet Mignon and shrimp, crab and lobster. Salmon and Halibut also served.
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Plaza Snack Bar

Asked the bell hops for some help and they told me they wouldn't. I went to Stacy at the front desk and he was so helpful! He and Irene went above and beyond to help me. They were so quick and extremely nice. I was surprised to learn that they weren't managers. It is so nice to receive customer service like that. Thank you so much Stacy and Irene! I would definitely recommend this hotel to anyone!
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Plaza Snack Bar

This hotel has newly been renovated in the last few years the playing area is not very large it's a little bit more of a quiet Hotel I've noticed they do have some great food options they have Hash Hash House there and they have some other little shops for just going to take and go type meals the pool areas on the rooftop it seems to me that it gets son most of the day which is nice looks like there's a food truck up there by the pool as well it's in a good location right at the end of Fremont Street. I'd say I haven't had the best luck in gambling at this hotel it is a nice area if you just want to be in a more quiet area being that it is smaller it doesn't seem as smoky. My biggest complaint is I can barely get in the door without someone harassing me to get free show tickets, free vouchers to a hotel or restaurant, just kind of bombarding you. one time I actually did stop and speak with them and I was not impressed with what was actually offered in free show tickets. doesn't mean any show of your choice it's usually these ones that are not that great. I just want to go and relax and Gamble, and sit by the pool, I don't need somebody bugging me continuously about going to shows....if I want to go to a show I know where to find you.
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Plaza Snack Bar

I’d HIGHLY advise against staying here to anyone considering it. We had numerous problems throughout our brief stay, and will certainly not be returning. Upon arrival, I was greeted by a huge cockroach that jumped on my arm as we were waiting in line to check in. Minutes later as we checked in, we were told that the pool would be closed to guests beginning at 1:30 pm each day because there was an event going on. We’d intended to spend a lot of time at the pool, and when we expressed our disappointment in this were not offered anything to make up for that or even so much as an apology. We paid to upgrade our room and unfortunately this didn’t make things better whatsoever. Our water in our shower was cold ALL WEEKEND and there was huge amounts of construction going on right outside our windows, preventing us from being able to relax in the room. So... couldn’t go to the pool, wouldn’t be eating in facilities that could have cockroaches roaming around, and couldn’t even get peace and quiet in our room or even so much as enjoy a hot shower. We asked for a late check out so we could at least enjoy the pool until it was closed off to guests on our last morning, but this was essentially not accommodated as they hardly gave us any extra time. Upon checkout, we were not asked how our stay was or any sort of follow up questions, so I didn’t even have a chance to express this awful experience to the staff. What kind of hotel doesn’t ask about your experience? The front desk staff were cold, not friendly, and certainly not helpful. Really truly a 1 star hotel experience - do yourself a favor and don’t stay here.
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Plaza Snack Bar

A nice reasonably priced Hotel and Casino near the Fremont Street Experience. I enjoyed the stay, the staff were friendly and they had a "How To Shoot Craps" lesson every day I was there. And they were excellent! I did OK at the craps table after I went for the lesson. It was free, the lady giving the lesson was really excellent. If you take her advice you can shoot craps with the best of them. Great time.
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Plaza Snack Bar

This was my second time staying here. No frills but usually pretty cheap. The bed didn't seem to be is comfortable in this room, but for 3 nights and not going to bed until after 2:00am about anything would work. We did have fun downstairs in the casino. It's not as busy so the cocktail waitresses are around often which is awesome. They also have some awesome table dealers...even though they still took our money.
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Plaza Snack Bar

We'd never gone to The Plaza before. We had only been to the four main casinos on Fremont on past visits to Vegas. The Plaza's game floor was pretty nice. Not very crowded in the middle of the day, much less cramped than Binions or Golden Nugget. I walked out with $50 more than I walked in with, so I'll go back next year.
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Plaza Snack Bar

Horrible Casino Host, referring to Jim Carribis. After 15 years of loyalty group of 16-20 members staying here 4 nights in Feb.,...first time not comped for all nights. He states there's no record of me staying there...how do you charge my credit card without me staying there...then I tell him I'll give him the last four numbers of the credit card billed...and then he starts talking about 911 and if I know what that's about...this he where I got pissed...I'm a retired Navy Chief, served this country for 21 years between 1981 - 2002.. I think I have an idea of what terrorism and identity theft is. When you start referring to me as a Terrorist trying to get $220 room comp,...good luck getting our business back. And by the way we stayed in North Tower 9th floor hallway smelled like a sewage dump!!
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Plaza Snack Bar

Went to a Timeshare meeting. The hotel is nice. Kind of lay back. Mostly an older crowd. Ate at Hash House a Go Go and the waiter was cool. Food was excellent!
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Plaza Snack Bar

Very unsatisfied. I won a trip and it let me stay in this hotel. It said that check in was on Friday and we arrived early at 5am on Friday. We knew we probably couldn't check in then but went in to see when we could. The man behind the counter said that check in wasn't until 12pm but said he would talk to his manager and see what he could do. He came back and said that the manager would let us come back and check in at 8am. Seemed reasonable. So my group went back to the car and slept for 3 hours. At 8am we grabbed all our bags and headed back inside to check in only to find out that new people were at the counter and wouldn't let us check in unless we paid $66 for Thursday night or make us wait an additional 4 hours to check in. The manager that promised us that we could check in early had left and the current manager on duty refused to hear our case. So in the end they made us pay for Thursday night even though it was 8am Friday morning. I will never recommend this hotel to anyone unless you like having staff members make promises they refuse to keep.
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Plaza Snack Bar

Got here on a Monday (yesterday) check in was perfect even got an amazing view in south tower. Room is beautiful but the bathroom is a huge downfall... being the toilet and shower or in their own closet is nice but a closet it really is... can't even close the door to use toilet unless you step into the shower. Huge downfall also was the fact that our car was broken into and stuff was taken out. Hotel security was notified and statements and pictures done... evidence was also taken when the police should have it. We were never given a report number apology nothing. Told to check back in few days. Nothing about the video in parking ramp even. I'm guessing it's because their shift was over and didn't care. I recommend using valet parking since it's free anyways. Other than that hotel is nice.
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