Reviews

Jubilee premium room is beautiful. Very clean. The only downside is you have to pay for the pools and they say continental breakfast is included but really they give you a 9$ discount of a 15$ continental buffet. Love the location of this hotel. Overall pretty good stay and experience.

My wife and I live in Mays Landing. About 20 minutes from AC. We went for mid day food and a drink or two at Harry's Oyster Bar. We loved it! Great live music and food. Service was especially great. ONE DRAWBACK...the bar has no fans or misters...very hot in the summer. Still 5 stars!

If you're not a gambler, you're not worth it. At least, that's the welcome I received from this hotel when I was there. Everything smelled of cigarette smoke, there were zero couches or chairs in what I guess you could call a lobby (because why not when you have a casino?), and there were random pockmarks on the wall of my room as if someone had punched them. Even though the beds were comfy, there was no microwave in the room and no microwave at the front desk. The elevators were terribly maintained. On one elevator ride, the elevator actually dropped a few floors before it caught itself. It was terrifying. That's besides the fact that they made groaning noises each time you rode in them. The keys to the room and in the elevator worked half the time you used them.

Went to the casinos. they were clean, all employees we encountered were friendly and the machines are easy to use. The attendant that helped us last time had no problem explaining how to use our credit in the machines to make the most of our experience. I definitely recommend going. The boardwalk is great too

Great price. Nice and clean rooms. Great pool/hot tub area. Casino floor is awesome with lots of slots (and you can order your drink right from the slot machine). The wild west is fun with games and bands toward the weekend. Plus access to other casinos as well, like Caesars.

It's a decent hotel with plenty of gambling, bars, and restaurants. However, little aspects made it not the best. For example, the rooms were always warm even when the thermostat was adjusted. The blankets/sheets in the rooms were not comfortable and our toilet in the room was broken. I thoroughly enjoyed the bars in the hotel and most of the food places. The Dunkin Donuts in here is good but more money than a regular store. The buffet was mediocre at best with minimal selections. The buffet did have excellent egg rolls though. The arcade within the hotel was very fun, with lots of game selections. The only downside to the arcade was that it closed at midnight. I would recommend this place as a second option, but I'd easily recommend other hotels over this one.

We went to Atlantic City to have some fun overnight and play in the casino. We went to Wild wild west casino and bar which is part of Bally's. It's a theme casino based on wild wild west and small as compared to others casino of Bally's but lot more cosier so I liked this one. We played roulette and then black jack. They had a live performance as well table service. Overall it was great experience.

Staff was very friendly. The location itself is very convenient and there are so many different options outside of the casino and resort nearby. Stayed overnight and parking was included, which is nice. Drinks are discounted if you're at the casino and order while playing for those who may not know. Recommend checking it out. Pool and spa wasn't bad either with several hot tubs and the pool itself being indoor with an outside pool area overlooking the beach and boardwalk.

Stayed at Bally's yesterday for the first time. The staff was very friendly and check in was very quick. The room was nice but the downside was that my smoke free room didn't smell smoke free. We tried to run the air conditioner but that made the smell even stronger. Also the shower had mold at the top on the painted surface. Will go back for the resturants but will stay elsewhere.

Sadly what happened after the visit led to this review. I along with a family member left a couple of items in our room when we checked out. The next day we called to see if anyone had picked it up. Was told we had to file a complaint for lost and found. (Mind you it was never lost, just left behind accidentally) After filing the complaint we got a notice back saying the items were not found and closed. Not even 24 hours and suddenly they can’t be found! Calling back we had to be sent to the housekeeping supervisors line and leave a voicemail. The line went over 20 minutes long with no voicemail! And we’ve done this twice, still no response. Very saddening.

I spent most of my night in the Wild Wild West, which was an impressive venue. Had tables available in the middle of the room, while the NHL and NBA playoffs played visibly around the room. The service was good, and the prices were surprisingly affordable for AC standards. The crowd was younger, 22-35 on average, but everyone came prepared to have a good time and they weren't let down. The cadence of the night was set by the band playing before a large dancefloor which was the centerpiece of the room.

My Favorite Hotel / Casino in Atlantic City. . . Large Casino great layout. . . Diamond Club has an incredible view. . . Beach Bar is a lot of fun. . . Live Country music in the Wild West great bar specials. . . What makes Bally's so special are the people that work there. . . Everyone is Welcome. . .

Good place for our 4 day visit. Food and entertainment all within a short walk. Only issue is, and I understand, is that kids (even 16 year olds) aren't allowed to even walk through or on casino floor. To be clear...in order to get to places like Johnny Rockets or the Boardwalk you have to walk through and on the casino. Or you can walk through the main hotel entrance and walk the distance of 2-3 blocks around the building to get to the Boardwalk. Also security could learn some basic respect for patrons. NOT a family friendly establishment.

This place is a solid hotel in a solid casino and it always has been. The staff is friendly, the rooms are always nice and clean. The price is reasonable. Especially during the middle of the week. Summers can be a bit high-priced. The food is good. There's lots of selections on where you can eat. There's plenty of bars in case you want to get all loaded up. The only drawback is they don't have enough, in my opinion, blackjack tables open. Sometimes it is hard to find an open table with the amount that you wants to bet

The only reason I gave them 2 stars is because of the Check-in process, which was great customer service with a smile. It was valentine's day when I checked in and like I said the check-in process, once we got to a representative, was great. I originally booked a room in the Dennis Tower but when we checked in they said they didn't have any more available rooms in that tower and I would be "upgraded" to the Bally's Tower, which was old and outdated. It was like checking into the projects. One of the elevators wasn't working so it was always crowded and an inconvience. The hallway leading to the elevator and outside the elevators was always dirty, littered with trash, we stayed for two nights, three days. When we got off the elevators the hallway looked the same way it looked when I stayed with my friends back in 1993. The same decor, rug, paint, telephone, mirrors on the walls, everything. (What are they doing with the money they're making?) When we got in the room, it was far from an upgrade, if this was an upgrade, I hated to see what my regular room was supposed to look like. The bed was comfortable. That's about it. The woodworks, windowsill, and bathroom was dusty and the pain was peeling. There was no bottled water in the room, free or otherwise. The cabinet that housed the TV kept opening on one side no matter how much I tried to make it stay still. We forgot to bring toothbrushes so I called down to the front desk, they have no direct line to any department, so you're always speaking to someone at the front desk. I asked if I could have housekeeping bring up some toothbrushes and since it was Valentine's Day, we brought a bottle of wine, I also asked for a wind bottle opener, which they didn't have either, according to "housekeeping". There was no hotel guide in the room, so you didn't know where anything in the hotel was, the gym, pool, restaurants. No AC guide. No menus for room service even if we wanted to order. Luckily, we were going to be going out for all our meals. This hotel was so disappointing, it was dirty throughout and believe me I wasn't the only one complaining. As I was coming down to the casino, I heard plenty of people using the hotel phone to complain about the cleanliness. DO NOT STAY HERE!!!!! It'll be like checking into the projects for vacation. I'll NEVER stay again!!!!

Everything at Ballys was great. We were there for the Wrestling State tournament, so it was very crowded, but the hotel was extremely clean and the staff was very helpful. Overall great experience, but please... Fix the elevators!!! (2 out of 4 were broken)

The dealer mad a mistake and messed up the hand. Which messed up the shoe and gave me an attitude about the situation. I have never been saw so much disrespect by a dealer in my life. I will never some there again. I'll stay at the Borgota.

CLEAN!!!! VERY CLEAN!!!! we were in the Dennis tower. Bed was comfy. Large tv. Large bathroom. House maids were very nice. Machines did not pay out but thats okay we had fun! Many resturants are only open on weekends. Understandable. Bring your own water or let the ice melt. Bottled water is very expensive!!!! Workers were friendly. It felt like a very safe enviroment. Will return again.

The cigarette smoke in the casino was difficult, even in the smoke free sections. The shower water was warm at best. There was mold spots in the corner of the shower wall. The woman who checked us in though was very nice and helpful, and the two restaurants we ate at were both very good.