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Genting Palace

Always a great time when we come here. If you don’t gamble much there is a lot to do at the bar stage area. Some nights hey have performers and it’s always fun. Even better when you win though.
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Genting Palace

Went twice. Can't win big here to save your life. Drinks aren't readily offered and there isn't a wide range of food. Great for a small groups. Lots of space and multiple floors with plenty of slots. Take it slow and walk around. The bars are great. Good luck!
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Genting Palace

This casino is not what it once was. Bathrooms are disgusting at least the men's room is. Lots of machines are out of order. God forbid if your machine breaks down and you need assistance. Overall I've seen better. Empire casino much cleaner.
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Genting Palace

There's never anyone around to help you with the slot machines if they get stuck. One time I was at a machine without a chair and an elderly woman started dragging a chair over for the machine next to me. When I went to help her the attendant said, "Please put that back.". All I said was, " How come?" (In a puzzled tone of voice) and he replied, "Because I said so!" In a nasty manner. Which was totally uncalled for. He should have pulled the extra chair over which he was standing in front of (and blocking my view)for the lady instead of idly hanging out with another attendant who was fixing a machine. Very big turn off for this business. Not to mention it's dirty there( I've seen roaches) the rest rooms are disgusting most of the time during busy hours, and a lot of machines have buttons that don't function. The people at the food concessions are very nice. The casino in Yonkers is much nicer.
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Genting Palace

Sometimes you win sometimes you don't Its called gambling. I love to play the slots. They have one of my old reliable games I had fun playing in Atlantic city Its called wheel of fortune. Trust me when you hear that you get a chance to spin the wheel on the players screen. Omg you get a sense of euphoria. Then the game let's a car drive on your screen this helps put some more money in your pockets by flipping some symbols to wild symbols. If you know the game its tons of fun Downside Drink servers are very few and far in between. Did I mention It's hard to get a soft drink without leaving your machine and go on an all out quest. So no 5 star but I love the convenient location. I had a great time here. I took a little change home. I won Thumbs up Share the reviews
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Genting Palace

Just don't be greedy or lose the sense of the value of money. Always compare your gaming reward with how much you'd make working 9-5 in day's job. If you're able to conquer greed and attain self control, you can make a living from casino. Know when to leave and come another day. Good luck!
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Genting Palace

I must say it's not getting better. They need to have more staff on the floor now. The wait when a machine malfunctions is so bad. My complain is that they raised the price of the food. So the $7 voucher really doesn't buy anything.! Just don't give a voucher and keep the food at normal prices. Also drinks are few and far between. There are more new casinos opening so maybe you should offer more incentives.
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Genting Palace

The food court is a bit expensive , but if you enroll in the membership program they provide you with coupons for Meals and other rewards. The establishment is spacious and very clean. There are a variety of machines that you can play , that vary in prices from a penny to dollars. The bathrooms are usually clean or in the process of being cleaned when you enter. On the third level of this casino is the event hall where major events are held. A few months ago there was a tattoo event where celebrity tattoo artists were tattooing , and the line to get in was so long ! The owners of the casino have recently added a Starbucks to the second floor of the casino , and if you get a chance to visit the little coffee shop you should try the chocolate marble loaf cake. It’s amazing !!
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Genting Palace

As a video casio without card tables it is very clean with many different games. The only reason I didn't give 5 stars was because this is the only place I know of that doesn't have waitresses coming around with drinks while you play. You need to walk across the entire floor to get a drink which is no fun when you are winning. And then a small house rum and coke was $20. If they can just add a few wait staff to bring drinks to people on the floor this place would be perfect.
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Genting Palace

Not exactly a world class casino. The facility is well kept and clean. If you plan on having a few drinks, be prepared for sticker shock. They are pricey. The only free thing they offer is coffee and water if you sit at the machines and tables. Good to kill an afternoon or evening. During the winter you can always head next door and bet on the horses.
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Genting Palace

Very disappointed at this casino. Let's start with the parking which is very close to the JFK long term airport parking lots. If you want to valet park the fee is $20.00 which is the most expensive valet I have ever seen. To park yourself you will have to walk pretty far because the lots are huge. Upon entering there are security guards that check inside your purse and then you can proceed to the escalator which will take you to either of the 2 casino levels. Both levels are non-smoking and very loud. There is a large variety of slot machines and automated table games. This casino also has a large horse race track. The inside is very crowded and quite dirty, the slots were sticky and even the slot screens had splashes of dried liquid on them as well as the machine buttons were sticky. The entire floor was also dirty and the chairs at the slots are old and made of some kind of fake leather that has worn to the point of cracking which is very uncomfortable to sit on. There are a few restaurants and a food court which has Popeye's Chicken, an Asian/Chinese food place, a burger place, an ice cream shoppe, and a bakery shop with excellent cupcakes. The food court is nothing short of filthy, I found myself rummaging through my purse to find disinfectant wipes to clean off the table before we sat down. There are food dishes and wrappers strewn about. Now the absolutely most disgusting bathrooms I have ever seen in a casino. The food court ladies room has only 3 stalls which had apparently overflowed and there was wet toilet paper in piles on the floor of all 3 stalls. It was nothing short of gross. If you are looking for a sparkling Vegas style casino, this is not the place to go! Side note, within days of my visit I contracted pneumonia, I totally believe I caught it here as it is the germiest, dirtiest casino I have ever visited. Also I actually saw 2 people spit on the carpet.
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Genting Palace

I'm not much of a gambler but my wife is and our experience at this casino vary depending on what days and times you visit. Weekends tend to attract a more youthful and energetic crowd while weekdays tend to be more reserved for the more frequent, older and tenacious gambler. I prefer a more upbeat and exciting environment so the weekends tend to be our cup of tea. Friday and Saturday nights sometimes offer a live dj which is always a welcoming experience. It definitely helps make the place more lively. Unfortunately that also attracts some unsavory characters but if you're minding your business you'll be fine. The added level of security is a plus considering this casino's checkered past. But I'm happy to say that after witnessing an unruly guest take his aggression and loses out on a machine a few weeks ago, undercover security came out of the woodwork. So there is presence of added security and a plethora of undercover agents that give oneself peace of mind to gamble away worry-free.
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