Reviews

Very smoky, smell of cigarette smoke everywhere. There was only 1 place that was open 4 lunch and u were forced to eat at Brew Brothers upstairs which in the past I enjoyed but this time food was sub par. Would enjoy it better here if they had wheel-of-fortune game here not the video version which this Casino prefers. Very few old style slots mostly video. Left the house with over $300.00 ahead was happy about that but once again if u don't smoke it's overwhelming. Maybe the exhaust system was down that day, can't say. 3-stars for smokeyness,food selection / places to eat and slot selection, to much video style slots.

Love this casino. I thought I lost $ in a machine. The staff came over to assist me. Turns out it was my own mistake and I put the wrong ticket into it. They were very nice about the whole thing. I felt pretty stupid for my mistake but they laughed it off and said it happens more often then I would think.

Do your self a favor and read the reviews on Brew Brothers! They are accurate. Worst service I've ever had. Waited for ever for drinks,food. Wish there was a negative ⭐ because that's what I would use.. Run as fast as you can and don't look back!!!!!!!

I'm giving it 1 start because the coffee is free.. This is the WORST casino I have ever been to.. You are better off giving your money to a charity if you just want to throw it away.. New owners are buying it in the fall. Hopefully they have their patrons at heart and not just their wallets..

Went to Brew Brothers for dinner. Waited about 15 minutes before a waiter stopped and asked if we had anyone check on us. He then said he would be our waiter. It wasn't overly busy. Finally placed our drink and food order. About an hour later and still no food. Our waiter apologized and gave us another drink on him. Our food finally came. Unfortunately, my husband chicken was not done. The waiter went to his manager. We ended up with no check. 😁 Our waiter was fantastic but, the kitchen needs some work. We did inform the waiter that we did appreciate him checking on us and apologizing for our crappy dinner. He received a great tip!

Really smoke filled and very crowded. When you find an open spot you pretty much have to take it and not move. Veterans and military get free parking. Players club gives you a little free money to spend on your birthday as well.

So appreciate the non smoking slots area. Would be great if area expanded. Free self serve non alcoholic beverages. Very friendly staff!

Bad. Period. Inattentive staff. Machines that do not recognize Player Club cards any better than 30 percent of the time. Machines that fail to load the game and you press the call for service and wait half an hour at your machine for assistance. Buffet BLOWS... you order your damn drink at the register- what a way to SLOW DOWN a line. Then your Players Club Card is not credited with JACK even when you spent $68 on it. Customers stay AWAY. Salamanca Niagara Falls Vegas AC. Any of them is a better choice on their very worst day.

We were very disappointed with Brew Brothers Restaurant. We enjoyed a few hours in the Casino and then thought we could get a good meal and continue playing in the Casino. We were waited on and then waited a long time for our food. Finally our waitress returned to let us know they has lost our ticket..she then ask what we had ordered. A staff person stopped at our table and we expressed our ticket was lost and new one given to the kitchen, he said he would check on it....he never returned. ...we continued to wait.....after waiting for at least an hour..we left.....we offered to pay for the ice tea we were given, the person at bar refused to charge us for drink....he informed us that the kitchen had received our order 5 minutes prior. We wanted a meal so we left the Casino. Once we left didn't return, had planned to continue playing in the Casino. Not sure we will go to this Casino.

This is an excellent place to go for your Casino games, for eating purposes, and for horse racing. I would highly recommend this place to anyone. Although it's not the largest casino one can go to, it is a very good Casino for this area. And I feel it's only going to get better as time goes on. Thank you for reading this review I hope it helps.

My very favorite casino. So many of the staff across departments are friendly and helpful. Staff at the Host Desk are remarkably good at making your experience as smooth as possible. Food is delicious, but sometimes kitchen service is slow and a bit unorganized. New menu items such as the meatloaf dinner and the chicken pot pie are worth trying.

Really great place to go to have some enjoyment. All the employees are very professional courteous and respectful. There's two restaurants inside the one upstairs is Brews Brothers. Excellent service, excellent food, and reasonably priced. Then there is another restaurant downstairs which is more elegant, and priced as such. If you go in there you'll be spending at least $200 to $300 for two people. But, it is well worth it. Especially their ribeye steak Kama which is about 1 1/2 pounds. Definitely a place I would recommend that you try.

I had a large party at Brew Brothers. Everything was absolutely perfect. The food was delicious! The managers always answered any questions I had quickly as we went through the planning process. I would definitely plan another party at Brew Brothers! So very accommodating, patient, friendly, caring. I also want to mention the bartender did an outstanding job as well!!

I had a gold card. Had. Had it for a couple years. Of courae, never won anything. For about 6 months straight, there never was two weeks that went by that my free play was screwed up or actually, mostly just forgotten! My card and replacements would rarely work. All patrons who have any card always get free play on their birthday. What did I get? "Sorry, your card is not valid" Never get a card.

Don't win unless u put alot of money into machines and don't get a job there cause they don't care about there employees and they will fire u for going to see ur brother at the hospitol when his baby was born instead of going in to work

I love Presque Isle Downs. .the games are great and i always enjoy playing. Staff is friendly. All around nice place..i go there 3 or more times a year ..Even hit a small jackpot a few months ago.

You think playing here is bad, try working here. I can't speak for the entire casino but the Security Department is ridiculous. This Casino can't even open the doors without the security staff being there and they pay them nothing for the job they do. Anything that goes on in this casino pretty much involves the Security staff having to provide some type of service in order for others to do there job. The Security managers minus a few are spineless snakes only caring about there position titles and advancement opportunity. There's no job security what so ever. Every time you walk threw the door your mind is stuck on if you will have a job the next day which stresses you out and causes you to make errors. If you have an opinion about anything this is definitely not the job for you. I worked for this company for 2 years, was one of the best officers they had ever seen but because I was too opinionated and unwilling to back down I was fired due to fabricated circumstances. Directors Favorite Saying = Be part of the solution, Not the problem and I'll make sure your much happier around here. NOW JUST THINK ABOUT THAT FOR A MINUTE.