Reviews

The restaurant is amazing! One side is nice fancy atmosphere and the sports bar is fun to. Great food. Really nice rooms. Friendly staff. Recomend for everyone!

Fun gaming machines. Cocktail service should have been better. Didn't come around very often and could have been more friendly. Oggies restaurant server was great! She was very friendly and went out of her way to make sure we had a good experience. Wings and pizza were excellent! Onion rings greasy, too thick of batter and need to cook them longer. They use to be the best in Deadwood?

We had a wonderful experience all thanks to the gentleman at the front desk named Logan. Logan took his time checking us in and ensured we had a good stay. He genuinely cared about making sure we had a pleasant stay. I am from Seattle, WA and have traveled all over but I have never had such exceptional customer service. Thank you Logan for being a kind person and treating us so well!

Had a conference in this lodge. Rooms were nice and comfortable. Conference area and rooms were exactly what we needed. Great food on-sight but also not very far from the town of Deadwood. Wildlife literally out front eating the grass. Very nice people and place to visit.

I really love this hotel and casino- smells great, like a Vegas casino. (No smoking☺️) Very comfortable, clean, fairly new. Great restaurants. Very nice people, will stay here whenever I go back to Deadwood South Dakota.

Had drinks and light meal in Oggies Grill. Wait staff was exceptional. Food was excellent. Also visited the gift shop which has some unique items.

This is a hidden gem of a place in Deadwood. Our family enjoyed the water park. Guest laundry facilities was a plus. Their restaurant was wonderful. The room was complete with luxurious mattresses and a couch and recliner. One stop wonder for a family vacation in South Dakota

I will preface this review by saying that my first three nights at the Lodge were positive. However, a horrible experience on my fourth and last day/night there completely ruined my overall stay and disintegrated my positive opinion of the hotel. I stayed in the hotel. I did not use the casino- and I found the casino portion of the Lodge to be seedy. The casino clientele were equally seedy. On Sunday late morning, I was walking outside of the Lodge with my young child when two casino goers approached me and insulted my physical appearance- they repeated their insults not once, but twice. I initially did not respond because it was such a stupid comment. Ultimately I decided to respond. Here's where the Lodge comes in. I reported their verbal harassment to the casino manager and to the hotel receptionists. A receptionist responded that since these were guests of the casino, the hotel portion of the Lodge was not responsible for their behavior and couldn't do anything. Well if that isn't the WORST response in the history of customer service, I don't know what is! The receptionist is mistaken, however, as it is the responsibility of the hotel to maintain a safe and harassment-free environment for guests. The casino and hotel are essentially the same: they are interconnected, share an entrance/exit, and common lobby. In addition, guests have to walk through the casino in order to reach the hotel restaurants and hotel conference center. So the casino is indistinguishable from the hotel space such that the hotel is absolutely liable for actions of casino guests. The lack of customer service and the "shrug, I don't care" attitude is completely disgraceful. Even if the hotel cannot do anything (which of course, is not true), a good receptionist who values hotel guests would have responded along the likes of "i'm so sorry you had that bad experience, what can i do to help?" I would have been better off sleeping in my rental car.

Loved this hotel when I stayed in Deadwood for a long weekend of snowboarding. They upgraded our rooms to king suites and still only charged us $79 (hey, never hurts to ask!). The place is beautiful. Will definitely stay here again.

A nice casino. We didn't win a lot but had a good time. They have a decent restaurant bar. The food is good.

Beautiful building with great staff. Oggies is an awesome restaurant. Loved the wait staff. Went for prom and had a blast.

I have absolutely no complaints about the Lodge. Stayed there for a conference and everything about it was first rate. I would stay there again. In addition, the restaurant in the Lodge, Oggie's, had some of the best food I've eaten.

Best food, drinks, and fun. My 94 year old grandmother is a devoted attendee, and at 94 I think she knows what she's talking about by now. Also, insider pro tip: Play the kitten slot machines. Another pro tip: Get a flight of scotch, but don't drink it all by yourself.

The hotel was nice and clean, well kept. The staff was friendly and helpful. I was here for a conference and everything seemed to run smoothly.

From the time of check in to check out the staff were amazing, very freindly , helpful and they all go out of the way to please. The rooms are spacious, clean and well kept. As is the hotel. Great night sleep as the beds arw comfy and the rooms are quiet. The bar and resturant offer good variety of food and drinks. The meeting rooms follow par with space and cleanliness.

Fantastic hotel/casino and historical center right across the highway from TATAKA: STORY OF THE BISON. HIGHLY RECOMMEND BOTH

Simply excellent in many ways - the natural beauty is an amazing backdrop to an outstanding hotel. Service was friendly and extremely responsive. Food and beverage prices were very reasonable. Rooms were excellent - very clean and held a nice western motif!

Went here for lunch. Food was awesome. Affordable prices. Portions were large and tasted great. We ordered two lunch plates and an appetizer and and paid under $30 with 2 ice tea included. Atmosphere and cleanliness of the reasturant were great. The service was also outstanding.

Food maybe great but we’ll never know. Rude hostess set us in the door to the casino where my husband was hit with a cane as a old man came too close to our table. Several people passed with inches of our table within a couple of minutes of being seated. We then move to the next closest table. Now we have a waitress demanding we move to a smaller table. She could have offered assistance to move but didn’t. Informed we had to tell the hostess. Again would have been quicker for her to assist but she didn’t. We went ahead and moved and my son in law went to tell the hostess we moved. Long story short the hostess was extremely rude to my son in law and we ended up leaving. Been coming to the rally for over ten years and the hostess and waitress were the rudest we ever had. If you want a good experience go somewhere else.