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Reviews

Harrah's Council Bluffs

Nice rooms. Hospitality was great! Recommend them!
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Vertigo Lounge

This is a great hotel and/or casino. The Grill has great food. The buffet is good(4 stars). Current slot payout is 90.1%. Not crowded, fast beverage service, big bathroom. If you make it to Diamond status, oh man do they treat you good. Park in the ramp on 3rd or higher floor, and your right at the elevator. I never valet, but I know they get your car in in less than 2 minutes, cause the cars are right there in front of the hotel.
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Vertigo Lounge

Stayed here because of the snow storm. Closer to drive to work than going all the way home. I used valet for my car cause why not. However I figured maybe they would close early so I asked first before giving them my car. The young man said they were open 24 hours. So I gave valet my keys. I went to retrieve my car in the morning and was told by the supervisor that I would have to retrieve my car myself because their graveyard shift called in. Now its 6am and I haven't gotten my coffee yet. So I repeated what she said to me with a hint of attitude. She said "yes, I'm sorry" but we can't predict things like this. Now why would you offer an amenity that you can't provide. Now here's the killer. The supervisor ended up going to get my car BUT SHE COULDN'T FIND IT. She had to go out there with security to find my car. BUT YOU WANTED ME TO GO OUT THERE AND FIND MY CAR. You work there!!! You should be able to find my car. Harrah's you officially lost my business. I'll just to Ameristar from now on.
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Ace's Diner

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!
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Vertigo Lounge

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!
Read More..

Ace's Diner

Dealers are serious as they should be servers are friendly and attractive . Slots are better then horseshoe. Food fantastic. The standard room double with 32" tv was clean but in need of remodeling. No microwave in the room but have one available in guest office area. Bed was a bit lumpy but all in all pleasant stay
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Ace's Diner

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.
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Vertigo Lounge

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.
Read More..

Ace's Diner

Just want to thank the valet parking workers. When my papa joking asked them to clean the ice off one of my windows, they actually did it! They are always so friendly!
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Stir

Backstage Grill; Fantastic service. Fun & Friendly staff. Available when nothing else is. Making this place an reliable place to grab some grub when you don't have many, or any other options.
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Stir

We stayed over night and everything went great. Check in was fast, room was clean and the casino wasn't too busy. We ate breakfast at the cafe which was delicious. Overall a good time was had.
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Stir

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Ace's Diner

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Vertigo Lounge

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Stir

As I walk from the casino to my room I can't help but think about the fact that again I just lost the rent money, the diaper money and am about to start dipping. Into the kids college funds so I can Gamble and feed my addiction...but I know I am about to spend one hell of a comfortable night in the room Harrah's has so thoughtfully provided for me and not to mention free...kind of as i did have to blow $648,678.00 in order to get this "reward" ...but none the less the staff and front desk help are wonderful and charming at Harrah's and I'll say it again, you can't win if you don't play, so five stars and two thumbs up for Harrah's hotel and casino...
Read More..

Vertigo Lounge

This is a great hotel and/or casino. The Grill has great food. The buffet is good(4 stars). Current slot payout is 90.1%. Not crowded, fast beverage service, big bathroom. If you make it to Diamond status, oh man do they treat you good. Park in the ramp on 3rd or higher floor, and your right at the elevator. I never valet, but I know they get your car in in less than 2 minutes, cause the cars are right there in front of the hotel.
Read More..

Vertigo Lounge

Stayed here because of the snow storm. Closer to drive to work than going all the way home. I used valet for my car cause why not. However I figured maybe they would close early so I asked first before giving them my car. The young man said they were open 24 hours. So I gave valet my keys. I went to retrieve my car in the morning and was told by the supervisor that I would have to retrieve my car myself because their graveyard shift called in. Now its 6am and I haven't gotten my coffee yet. So I repeated what she said to me with a hint of attitude. She said "yes, I'm sorry" but we can't predict things like this. Now why would you offer an amenity that you can't provide. Now here's the killer. The supervisor ended up going to get my car BUT SHE COULDN'T FIND IT. She had to go out there with security to find my car. BUT YOU WANTED ME TO GO OUT THERE AND FIND MY CAR. You work there!!! You should be able to find my car. Harrah's you officially lost my business. I'll just to Ameristar from now on.
Read More..

Ace's Diner

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!
Read More..

Vertigo Lounge

Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!
Read More..

Ace's Diner

Dealers are serious as they should be servers are friendly and attractive . Slots are better then horseshoe. Food fantastic. The standard room double with 32" tv was clean but in need of remodeling. No microwave in the room but have one available in guest office area. Bed was a bit lumpy but all in all pleasant stay
Read More..

Ace's Diner

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.
Read More..

Vertigo Lounge

My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.
Read More..

Ace's Diner

Just want to thank the valet parking workers. When my papa joking asked them to clean the ice off one of my windows, they actually did it! They are always so friendly!
Read More..

Stir

Backstage Grill; Fantastic service. Fun & Friendly staff. Available when nothing else is. Making this place an reliable place to grab some grub when you don't have many, or any other options.
Read More..

Stir

We stayed over night and everything went great. Check in was fast, room was clean and the casino wasn't too busy. We ate breakfast at the cafe which was delicious. Overall a good time was had.
Read More..

Stir

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Ace's Diner

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Vertigo Lounge

The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
Read More..

Stir

As I walk from the casino to my room I can't help but think about the fact that again I just lost the rent money, the diaper money and am about to start dipping. Into the kids college funds so I can Gamble and feed my addiction...but I know I am about to spend one hell of a comfortable night in the room Harrah's has so thoughtfully provided for me and not to mention free...kind of as i did have to blow $648,678.00 in order to get this "reward" ...but none the less the staff and front desk help are wonderful and charming at Harrah's and I'll say it again, you can't win if you don't play, so five stars and two thumbs up for Harrah's hotel and casino...
Read More..