Expand Your Options

Access COMPED cruises, biggest tournaments, and best offers at casinos and cruise lines around the world.

Already a member? Login
Aug 3 '13 at 0:04

I researched many places to help celebrate our 25th wedding anniversary. Siena looked very good online. I am sorry to say I would never recommend this hotel to anyone nor will I ever stay in it again. Here are the following reasons. 1.When checking in felt like we were intruding. Also only received one key card. They never asked my name but were more than happy to use my credit card for all of the payment. When I did ask for a key card later they would not give me one without calling my husband for approval first. I am the one that reserved the room. 2. Elevator broke down on 2 different days. 3. Ran out of toilet paper one day 4. Ran out of kleenex 5. Ice machine out of ice 6. No coffee packets for 2 days, had to get them myself. 7. EVERYTHING was closed. We arrived on a Sunday and left on a Thursday. The spa was closed, no massage, all the dance places were closed. The nice steak house was closed. We had to find a nice place outside the hotel for our anniversary dinner. Which we finally got about 7:30pm After dinner we went back to the hotel they had one bar open, Rotunda, went to have a night cap and was told we could not start a tab because they were getting ready to close; it was 9:30pm 8. The roulette table closed 2 days even after we asked if they could open it. 9. Waited forever for a host to just seat us at the cafe. We seated ourselves and waited forever for someone to even acknowledge us. The food was ok. Now we will tell you we enjoyed the pool and hot tub area but only in the evening. During the day it was filled with children. The friendliest staff we encountered were the cleaning staff. They may have overlooked some of our items but they were very nice and seemed happy. During check out we were asked how things were and we mentioned it was somewhat ok. It was like they didn't care. They didn't ask if there was anything that was a concern. I have a suggestion for you! At the time of check in maybe you should ask is there a special occasion that brought you here. We did not feel anyone cared we were celebrating our 25th in the silver city.
0

Comment

URComped is an independent review platform and is not affiliated with, sponsored by, or endorsed by any of the casinos, slot machine manufacturers, or other entities mentioned on this site. The views and opinions expressed in the reviews are solely those of the individual contributors and do not reflect those of URComped or its staff.

All trademarks, logos, and brand names appearing on this website are the property of their respective owners. Use of these marks does not imply any affiliation with or endorsement by their holders. Trademarks and names are used under nominative fair use for the purpose of identification and commentary only.

Content on URComped, including user-submitted reviews, photographs, and comments, is copyrighted by their respective authors. Reproduction, redistribution, or use of any part of this site in any form without express written permission is prohibited, except as allowed under fair use principles for purposes of commentary, criticism, and educational use.

URComped does not guarantee the accuracy, completeness, or usefulness of any information on the site and expressly disclaims liability for errors or omissions in the information provided. Users are encouraged to verify critical information independently.