Reviews
Small Casino, but it has charm and it is not crowded so it can be very relaxing
Casino is nice good wins here highly recommend , don't play the monopoly slot tho they got me for 600 one night
Worst customer service rms are dirty
Worst customer service rms are dirty
Excellent service and friendly staff!
We were in Vegas for a trade show, it was the end of the week and we were beyond tired. We went to Vince’s to eat as a group because of the two for one steak special. Now no one in our group was a wine type person and we asked our server if we could have a beer instead of the wine offered in the special. No problem, the food came out and while it was nothing to write home about the alcohol and music more than made up for it. Great time
We ate here several months ago. It was mediocre, BUT I have to wonder why all the apologies from management if you are still continuing to disappoint.
PLEASE share with folks what you have changed to effectively change the quality of the food and/or service.
Thanks. I would genuinely like to know.
Tried it out. And what a surprise. I had the steak tacos might I add delicious. the service was prompt and polite. The drinks were awesome.
I have neither praise nor complaint for this hotel. The room was clean enough. The beds were comfortable. The place provided no coffee machine, which was okay with me. The place provided and mini fridge. The bathroom was very simple. I stayed in a non smoking room which I thought did not smell of smoke until I got home and my pajamas had a light scent of smoke. My pajamas were only used in the room, so regardless of the non smoking fact the air units must not filter very well into the rooms. We stayed at this hotel because it connected to the monorail, which I highly recommend using. The staff were kind and funny and greeted us well every day we stayed there.
West-gate, what can I say, it must have been fate. I had happen to arrive on the day of the Superbowl and the hotel was throwing a big party, which wasn't a bad thing. The hotels atmosphere was very electric and welcoming. People can be seen gambling and having a good time all throughout the day and night. There's never a dull moment in Vegas and especially at Westgate which relatively an affordable hotel. The service was prompt and good, but it could've been better. One nice thing about this hotel is that it's just a couple minutes from the strip. The reason I'm giving it a 4 star review is because my room had very minimal lighting. The only thing to illuminate the room was two lamps on the night stands by the bed. Other than that it was a good stay and would definitely recommend it to anyone looking for a place to stay.
My boyfriend and I always stay at the West gate! We always have a great experience definitely recommend staying here. It's a little far from the strip but not too bad! Jimmy, our bell hop, was so caring and accommodating! Wished us a safe trip and was the cherry on top before we went back home! Thanks jimmy and west gate ❤ we'll be back soon!
Large portions, good food. The jalapeno burger was not spicy at all. Had to add my own hot sauce. Atmosphere is nice, lots of good old rock and roll.
I reserved a room under the assumption it would have 2 beds, and accommodate 4 like their website says. When I went to check in I had to wait in a 30 minute line because they were busy. When I got to my room I was surprised to find there was 1 bed and it could not accommodate 4. I went back to the check-in area to get this resolved and was told they were out of 2 bed rooms, and that it wasn't a guarantee you would get one. The lady did offer to send up a roll away bed. After 2 hours (it's 1:30am) there was no roll away bed. So I went back down to check in to ask if I could just book another room. They told me they were out of all rooms, but that they would still send up a roll away bed. Long story short, we never got the roll away bed. Had to use some of the very dirty couch cushions and sleep on the ground. Our room itself was nothing special, not super clean and smelled like smoke (it was a non smoking room). When I checked out I mentioned all of this, and the worker waived the resort fee, but due to the fact that I didn't use a single item that covered because I was too busy with the bed situation, it didn't feel like much of a resolution. This will be my first and last time staying at the Westgate.
We were in Vegas for a trade show, it was the end of the week and we were beyond tired. We went to Vince’s to eat as a group because of the two for one steak special. Now no one in our group was a wine type person and we asked our server if we could have a beer instead of the wine offered in the special. No problem, the food came out and while it was nothing to write home about the alcohol and music more than made up for it. Great time
We ate here several months ago. It was mediocre, BUT I have to wonder why all the apologies from management if you are still continuing to disappoint.
PLEASE share with folks what you have changed to effectively change the quality of the food and/or service.
Thanks. I would genuinely like to know.
Tried it out. And what a surprise. I had the steak tacos might I add delicious. the service was prompt and polite. The drinks were awesome.
I have neither praise nor complaint for this hotel. The room was clean enough. The beds were comfortable. The place provided no coffee machine, which was okay with me. The place provided and mini fridge. The bathroom was very simple. I stayed in a non smoking room which I thought did not smell of smoke until I got home and my pajamas had a light scent of smoke. My pajamas were only used in the room, so regardless of the non smoking fact the air units must not filter very well into the rooms. We stayed at this hotel because it connected to the monorail, which I highly recommend using. The staff were kind and funny and greeted us well every day we stayed there.
West-gate, what can I say, it must have been fate. I had happen to arrive on the day of the Superbowl and the hotel was throwing a big party, which wasn't a bad thing. The hotels atmosphere was very electric and welcoming. People can be seen gambling and having a good time all throughout the day and night. There's never a dull moment in Vegas and especially at Westgate which relatively an affordable hotel. The service was prompt and good, but it could've been better. One nice thing about this hotel is that it's just a couple minutes from the strip. The reason I'm giving it a 4 star review is because my room had very minimal lighting. The only thing to illuminate the room was two lamps on the night stands by the bed. Other than that it was a good stay and would definitely recommend it to anyone looking for a place to stay.
My boyfriend and I always stay at the West gate! We always have a great experience definitely recommend staying here. It's a little far from the strip but not too bad! Jimmy, our bell hop, was so caring and accommodating! Wished us a safe trip and was the cherry on top before we went back home! Thanks jimmy and west gate ❤ we'll be back soon!
Large portions, good food. The jalapeno burger was not spicy at all. Had to add my own hot sauce. Atmosphere is nice, lots of good old rock and roll.
I reserved a room under the assumption it would have 2 beds, and accommodate 4 like their website says. When I went to check in I had to wait in a 30 minute line because they were busy. When I got to my room I was surprised to find there was 1 bed and it could not accommodate 4. I went back to the check-in area to get this resolved and was told they were out of 2 bed rooms, and that it wasn't a guarantee you would get one. The lady did offer to send up a roll away bed. After 2 hours (it's 1:30am) there was no roll away bed. So I went back down to check in to ask if I could just book another room. They told me they were out of all rooms, but that they would still send up a roll away bed. Long story short, we never got the roll away bed. Had to use some of the very dirty couch cushions and sleep on the ground. Our room itself was nothing special, not super clean and smelled like smoke (it was a non smoking room). When I checked out I mentioned all of this, and the worker waived the resort fee, but due to the fact that I didn't use a single item that covered because I was too busy with the bed situation, it didn't feel like much of a resolution. This will be my first and last time staying at the Westgate.