Reviews

Casino Apache Travel Center

Casino Apache has truck parking, good food, an attached shoppette, fuel, and there is also a shuttle that can take you to the main casino up the mountain, if you're wanting to play the tables. I stick to Casino Apache, though, because I believe the odds of winning are in your favor, unlike the others. If you're in the area, stop in and play a little.
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Smokey B's Grill

Stayed there on our trip to visit Carlsbad Caverns. We were upgraded to a balcony suit free of charge upon our check in. The room was wonderful and it gave our two year old room to run around. Staff was friendly, and I love the addition of the coffee shop in the lobby.
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Smokey B's Grill

amazing place! the location is stellar!! the restaurants were delicious but I highly recommend getting reservations if you plan to eat at Broken Arrow or Wendell’s. Broken Arrow had over 70 beers on tap and the food was good as well. The hotel itself was great. Our room had a lake view and wonderful little balcony. We had a great snow while we were there which made for good sledding! Also, definitely recommend the zip line. The drive up was a little daunting but the view and ride were both SO AMAZING!
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Smokey B's Grill

We had fun playing the slot machines. But the people who work here are rude and slow. Gift shop kept making us wait to check out as she took others coffee orders and checked them out? Why not finish with the guest you are waiting on? Then the buffet was a joke. Filthy dining room, 45 minute wait for our drinks. We had to find our own silverware. To be honest I felt like I was being discriminated several times. Maybe we were too white for the place? Sounds strange, but true.... Sadly.
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Smokey B's Grill

If it weren't for Paige at the front desk this would easily be a 1 star review. We bought an all inclusive package that included 3 meals a day at the buffet, ski rentals, and lift tickets. When we arrived we were told that their printer was down so they couldn't print our lift tickets and we were given vouchers for everything, including meals . The dinner vouchers were for $150 for four people. The buffet on Friday night was $19.99 a person yet we were told at the restaurant that we couldn't use our voucher on seafood night. $150 could not be used for an $80 ticket??? After asking Paige she told us that the voucher was indeed accepted but we had already ordered food from somewhere else. We asked for a refund or any kind of compensation but were denied. The service in the casino, all restaurants, and in general was very poor. The people were very rude and acted like we were inconveniencing them. The package we bought was $2000 and we were treated terribly. Do not stay here. Thank you Paige for being great and doing everything you could for us. You are a shining star in a poorly ran resort.
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Casino Apache Travel Center

A wonderful stay. Majestic views, exceptionally clean grounds and rooms. Plenty of things to do on the grounds. A helpful staff that makes the stay even more enjoyable. My wife and I were worried that a casino that allows smoking would carry that smell to other places in the resort. To our surprise, whatever ventilation system they use keeps the smoking smell only in that area, even in the adjacent hall you cannot smell the smoke, even leaving the casino, our clothes did not smell like smoke. Makes the experience that much better. The food at Wendell's was exceptional. This was one of the best stays I have ever been at and my wife and I will be returning in the future. Book early and often when you visit New Mexico.
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Smokey B's Grill

A wonderful stay. Majestic views, exceptionally clean grounds and rooms. Plenty of things to do on the grounds. A helpful staff that makes the stay even more enjoyable. My wife and I were worried that a casino that allows smoking would carry that smell to other places in the resort. To our surprise, whatever ventilation system they use keeps the smoking smell only in that area, even in the adjacent hall you cannot smell the smoke, even leaving the casino, our clothes did not smell like smoke. Makes the experience that much better. The food at Wendell's was exceptional. This was one of the best stays I have ever been at and my wife and I will be returning in the future. Book early and often when you visit New Mexico.
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Casino Apache Travel Center

Had a great time staying at this resort. The staff was very helpful and friendly, rooms were clean and very comfortable. The amenities were top notch. I think we mostly enjoyed hanging out and talking with Max.
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Casino Apache Travel Center

We haven't stayed in the Inn, but it's in the future to do so. We have been here twice and visited the buffet; which has a wide variety of cuisine to choose from. In the casino, we always have fun playing the penny slots...sometimes we win and sometimes we lose, but we have fun either way. The view of the mountains and lake from the Inn lobby is spectacular.
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Casino Apache Travel Center

Awesome hotel/casino! It's situated on the shores of a lake nestled on the top of a mountain. They have three different restaurants, a coffee shop, snack bar, and a couple lounges. All of the staff were very hospitable, warm, and friendly. The local town has quite a bit of shopping that makes for a great walk.
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Casino Apache Travel Center

Had a wonderful time. Rooms were clean and wonderfully decorated. The meals were great in every section we tried. Staff were very polite and helpful. The scenery is really what makes this place worth it. Breathtaking views and fantastic activities to do.
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Casino Apache Travel Center

There's lots of nice things about this place. Outdoor scenery is eye candy. The only nice employee I encountered out of 10 or so was a waitress named Patti. The people at the coffee shop gave me an iced latte that literally melted the cup... meaning it wasn't iced. I took it back... the young girl was apologetic but the other 2 employees were weird about it. Would it hurt an employee to smile in the place? Great view. 1 or 2 nice people. There's other resorts in neighboring states that will get my business next time.
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Casino Apache Travel Center

Decent amount of games. Very smoky environment, if you are not a smoker you will get a headache fast and feel it in your lungs. The dance club plays only mostly Mexican music. They do have a comedy night that is decent. The drinks at the bars are made well in comparison to other bars in town. They hold the best fireworks a few times a year but expect to be at the inn very late as it is crowded and hard to get out once over however so worth it.
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Casino Apache Travel Center

I am only commenting on the rudeness of the staff at so many levels. I reserved a room for my niece for her birthday weekend. I made sure to send in an authorization form, copy of my credit card and copy of my ID. I confirmed the hotel had everything they needed to make sure of a seamless check-in because I would be in a location with spotty cell service. Well, after a several hour drive, my niece went to check-in just to find out they needed my authorization. They were extremely rude about it. I got a text from her and I explained I had already done that. Again, with my extremely poor connection, I had to search my e-mail to RESEND all the stuff. After 45 minutes of them doing nothing and they get the 2nd e-mail they casually say the first forms were in their scanned folder. They never once apologized for their mistake or for their rude behavior. They later had dinner at their restaurant. They were ignored. Another family sits and gets their drink order before they are even acknowledged. Perhaps it was because they were young and being judged but the reality is they are paying the same EXPENSIVE prices to stay in this place as everyone else and they deserve the same respect. They spoke to Angela, the restaurant supervisor - more rudeness! If you don't mind rude people please stay. If you don't mind being treated like an intrusion when you are paying $300+ a night for a standard room then by all means make a reservation.
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Casino Apache Travel Center

Absolutely Gorgeous facility. Beautiful lake with a nice golf course. Great food and a good sized casino. Helpful staff and very nice rooms. Also you are in the mountains which is in the 60s in the middle of summer. Wonderful
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Smokey B's Grill

Stayed there on our trip to visit Carlsbad Caverns. We were upgraded to a balcony suit free of charge upon our check in. The room was wonderful and it gave our two year old room to run around. Staff was friendly, and I love the addition of the coffee shop in the lobby.
Read More..

Smokey B's Grill

amazing place! the location is stellar!! the restaurants were delicious but I highly recommend getting reservations if you plan to eat at Broken Arrow or Wendell’s. Broken Arrow had over 70 beers on tap and the food was good as well. The hotel itself was great. Our room had a lake view and wonderful little balcony. We had a great snow while we were there which made for good sledding! Also, definitely recommend the zip line. The drive up was a little daunting but the view and ride were both SO AMAZING!
Read More..

Smokey B's Grill

We had fun playing the slot machines. But the people who work here are rude and slow. Gift shop kept making us wait to check out as she took others coffee orders and checked them out? Why not finish with the guest you are waiting on? Then the buffet was a joke. Filthy dining room, 45 minute wait for our drinks. We had to find our own silverware. To be honest I felt like I was being discriminated several times. Maybe we were too white for the place? Sounds strange, but true.... Sadly.
Read More..

Smokey B's Grill

If it weren't for Paige at the front desk this would easily be a 1 star review. We bought an all inclusive package that included 3 meals a day at the buffet, ski rentals, and lift tickets. When we arrived we were told that their printer was down so they couldn't print our lift tickets and we were given vouchers for everything, including meals . The dinner vouchers were for $150 for four people. The buffet on Friday night was $19.99 a person yet we were told at the restaurant that we couldn't use our voucher on seafood night. $150 could not be used for an $80 ticket??? After asking Paige she told us that the voucher was indeed accepted but we had already ordered food from somewhere else. We asked for a refund or any kind of compensation but were denied. The service in the casino, all restaurants, and in general was very poor. The people were very rude and acted like we were inconveniencing them. The package we bought was $2000 and we were treated terribly. Do not stay here. Thank you Paige for being great and doing everything you could for us. You are a shining star in a poorly ran resort.
Read More..

Smokey B's Grill

A wonderful stay. Majestic views, exceptionally clean grounds and rooms. Plenty of things to do on the grounds. A helpful staff that makes the stay even more enjoyable. My wife and I were worried that a casino that allows smoking would carry that smell to other places in the resort. To our surprise, whatever ventilation system they use keeps the smoking smell only in that area, even in the adjacent hall you cannot smell the smoke, even leaving the casino, our clothes did not smell like smoke. Makes the experience that much better. The food at Wendell's was exceptional. This was one of the best stays I have ever been at and my wife and I will be returning in the future. Book early and often when you visit New Mexico.
Read More..