Mar 17 '14 at 19:46
As others have mentioned, dirtiest hotel room I have ever stayed at! Paid for an upgraded room, carpets were black (light yellow naturally I think) pealing wallpaper and all furnishings were extremely dated. Looked at 3 rooms all the same. Spent hours with the waiting in line to the juggling of rooms, finally gave up told them to refund my upgrade and just give me a room. Said I would not be charged extra, but was still charged on my Visa, phoned hotel from home, basically admitted to the refund but because it wasn't authorized by management (desk clerk only) they were not going to give it back. Spent more time dealing with hotel and staff than I spent on the vacation.