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Reviews

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The employees are extremely rude. I do not like to ask the employees anything or ask for help because my experience in the past have been so negative. They literally will argue the customer. I am sorry to write this but I have never been treated so badly by an employee.
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Love it . Except recently I found out I can't smoke in there anymore
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I love t ok play here 1st time staying at momo wondering do I get any comps for play at casino ? Rooms clean staff friendly helpful !
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Fun place to go. The buffet was excellent. Fair orices
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Disappointing
Since they remodeled this casino has gone way down. It use to be fun and enjoyable before then and you use to actually have a chance winning something on occasion. Since they remodeled the machines they have made vertically impossible to win no matter what machine your on. If you enjoy betting 2dollars only to receive only 5-30 cents back off your spins. I’ve been there numerous times and almost always without fail same thing and worse since the COVID. There desperate to make up for there losses and it shows. Some of there employees could use a attitude adjustment and learn to smile The hotel and floor however very clean. Prepare for long wait to get in. And to smoke outside if you smoke and long wait to get drinks-soda coffe or go somewhere else to get it. My advice save your time and money and go to next casino
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Desperate
My complaint is at one time before they redid the casino this use to be a good casino. The hotel is clean. However a lot of times the employees can come across as rude. Since they have redone the casino they make it virtually impossible for anyone to have a chance to win. If you like betting 2 dollar bets only to get 10 to 20 cents back no matter what machine your on. Well that’s straight up robbing people blind. Might try giving people to exspeience a win occasionally so they might want to come back. We have been there numerous times and it’s usually the same. Because of COVID the games are even worse then ever. Making up for there lost time. Save your money and time folks go to another casino
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Legends Casino is close enough for a quick trip
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Mountain View Buffet

We spent the weekend but almost left a day early. This place is so bad. We were frustrated before we even got inside the front door. There is no place to park while checking into the hotel. It was raining really hard and the walkway to the front door goes underneath a roof that had rain POURING off of it right where you have to walk. The girl at the front desk was not friendly. We requested 2 queen beds, we got a king bed for 3 of us to sleep in (thank goodness our kid is still little). Anytime there was someone in the hall, it sounded like they were in our room, which made it hard to sleep. The pool had WAY too much chlorine in it, so much that it was painful. Every place in there was understaffed - the players club, the cashier cages, the buffet, the valet, the coffee shop, everywhere except the hotel front desk which I suspect is because the hotel was not busy. As far as the gambling, we lost too much too fast. The machines wouldn't even play, just sucked up the money. Not even a little fun and the points system is terrible - almost nothing back for a weekend of losing. We will not be back. 2/19/19 UPDATE: I emailed the address provided by Legends with a copy of my reservation confirmation that was emailed to MY email address and includes MY name and contact info which they claim was not made under my name. I also asked them to remove their response as it made it seem as though we had not used the proper channels to voice our frustrations, of course we did. NOBODY CARES!! Obviously, this also shows in the fact that I did not receive a response to my email nor have they removed or edited their response to my review.
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We spent the weekend but almost left a day early. This place is so bad. We were frustrated before we even got inside the front door. There is no place to park while checking into the hotel. It was raining really hard and the walkway to the front door goes underneath a roof that had rain POURING off of it right where you have to walk. The girl at the front desk was not friendly. We requested 2 queen beds, we got a king bed for 3 of us to sleep in (thank goodness our kid is still little). Anytime there was someone in the hall, it sounded like they were in our room, which made it hard to sleep. The pool had WAY too much chlorine in it, so much that it was painful. Every place in there was understaffed - the players club, the cashier cages, the buffet, the valet, the coffee shop, everywhere except the hotel front desk which I suspect is because the hotel was not busy. As far as the gambling, we lost too much too fast. The machines wouldn't even play, just sucked up the money. Not even a little fun and the points system is terrible - almost nothing back for a weekend of losing. We will not be back. 2/19/19 UPDATE: I emailed the address provided by Legends with a copy of my reservation confirmation that was emailed to MY email address and includes MY name and contact info which they claim was not made under my name. I also asked them to remove their response as it made it seem as though we had not used the proper channels to voice our frustrations, of course we did. NOBODY CARES!! Obviously, this also shows in the fact that I did not receive a response to my email nor have they removed or edited their response to my review.
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Mountain View Buffet

Large casino, clean environment, good food, Good service, Awesome staff! You will get your money's worth. BUT, you won't get your money back. Something is fishy with the slot machines. I've been to casinos all over and I've never spent a whole day at the casino with no one winning. I put a lot down on many machines with no payback. I heard no clapping, no jackpots, no winning. You have to expect casinos to take your money... But some of them should win something at some point. Right? Lots of disappointed faces. I recommend reading all reviews throroughly before spending too much time there. Here, you can put over 100$ in the 1$ or 25 cent slots and never hit a bonus, with any machine. The slots don't Pay out like other casinos.
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Large casino, clean environment, good food, Good service, Awesome staff! You will get your money's worth. BUT, you won't get your money back. Something is fishy with the slot machines. I've been to casinos all over and I've never spent a whole day at the casino with no one winning. I put a lot down on many machines with no payback. I heard no clapping, no jackpots, no winning. You have to expect casinos to take your money... But some of them should win something at some point. Right? Lots of disappointed faces. I recommend reading all reviews throroughly before spending too much time there. Here, you can put over 100$ in the 1$ or 25 cent slots and never hit a bonus, with any machine. The slots don't Pay out like other casinos.
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Mountain View Buffet

Seemed like customer service was not a priority for the hotel reception desk - had a specific reservation that was not honored at check in - didn't seem to matter much.... disappointing for our first visit to Legends. Concert was great, food was good, remaining support staff was friendly and helpful.
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Seemed like customer service was not a priority for the hotel reception desk - had a specific reservation that was not honored at check in - didn't seem to matter much.... disappointing for our first visit to Legends. Concert was great, food was good, remaining support staff was friendly and helpful.
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Mountain View Buffet

We went to a concert here. Spent the night gambled a little and enjoyed the buffet. The concert was fantastic the sound and atmosphere was great. Everyone won some money in the casino but me. The buffet was pretty good would have liked more variety but no complaints. Rooms were clean and check in was a fun experience in the good sense. Looking forward to seeing another concert here.
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Mountain View Buffet

We spent the weekend but almost left a day early. This place is so bad. We were frustrated before we even got inside the front door. There is no place to park while checking into the hotel. It was raining really hard and the walkway to the front door goes underneath a roof that had rain POURING off of it right where you have to walk. The girl at the front desk was not friendly. We requested 2 queen beds, we got a king bed for 3 of us to sleep in (thank goodness our kid is still little). Anytime there was someone in the hall, it sounded like they were in our room, which made it hard to sleep. The pool had WAY too much chlorine in it, so much that it was painful. Every place in there was understaffed - the players club, the cashier cages, the buffet, the valet, the coffee shop, everywhere except the hotel front desk which I suspect is because the hotel was not busy. As far as the gambling, we lost too much too fast. The machines wouldn't even play, just sucked up the money. Not even a little fun and the points system is terrible - almost nothing back for a weekend of losing. We will not be back. 2/19/19 UPDATE: I emailed the address provided by Legends with a copy of my reservation confirmation that was emailed to MY email address and includes MY name and contact info which they claim was not made under my name. I also asked them to remove their response as it made it seem as though we had not used the proper channels to voice our frustrations, of course we did. NOBODY CARES!! Obviously, this also shows in the fact that I did not receive a response to my email nor have they removed or edited their response to my review.
Read More..

Mountain View Buffet

Large casino, clean environment, good food, Good service, Awesome staff! You will get your money's worth. BUT, you won't get your money back. Something is fishy with the slot machines. I've been to casinos all over and I've never spent a whole day at the casino with no one winning. I put a lot down on many machines with no payback. I heard no clapping, no jackpots, no winning. You have to expect casinos to take your money... But some of them should win something at some point. Right? Lots of disappointed faces. I recommend reading all reviews throroughly before spending too much time there. Here, you can put over 100$ in the 1$ or 25 cent slots and never hit a bonus, with any machine. The slots don't Pay out like other casinos.
Read More..

Mountain View Buffet

Seemed like customer service was not a priority for the hotel reception desk - had a specific reservation that was not honored at check in - didn't seem to matter much.... disappointing for our first visit to Legends. Concert was great, food was good, remaining support staff was friendly and helpful.
Read More..

Mountain View Buffet

We went to a concert here. Spent the night gambled a little and enjoyed the buffet. The concert was fantastic the sound and atmosphere was great. Everyone won some money in the casino but me. The buffet was pretty good would have liked more variety but no complaints. Rooms were clean and check in was a fun experience in the good sense. Looking forward to seeing another concert here.
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