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Apr 19 '13 at 17:56

Winners Hotel and Casino

Winners Hotel and Casino

  • Winnemucca, Nevada
These people are horrible! My fiance and I contacted Winners Hotel and Casino and made plans to have our wedding reception there this June and everything was in place and they promised the reception was going to be amazing and they were going to do everything to make it special for us. Well I was waiting for them to call me with prices for food and everything and when a few weeks went by and I hadnt heard anything I called them to see what was going on and they tell me "Oh Im sorry we tore down the wall of the lounge and you cant have your wedding reception here anymore". They never called to tell me anything and apologize, abosolutely nothing! The guy Herb told me that Leslie Deach was supposed to call me and tell me what was going on but she never did. He had even asked her if she had called me and she lied to him and told him she had. Winnemucca is such a small town they were the last place besides the convention center, which is really expensive, that was available. We had actually had the convention center reserved for the reception but when we met with the casino we canceled with the convention center. Herb Roth however, after learning what was going on with us and the casino, went to the convention center and explained to them what was going on and rebooked the convention center for us which was very nice of him and I really appreciate that. Leslie Deach told us they would still cater the reception for us however she tried charging us full price for the food!!! You would think after everything they put us through they would give us some kind of deal but NOPE!!! I was just looking at their website and I see that they made Leslie Deach director of food, beverage, and entertainment and removed Herb Roth. Good luck with that!! She is a horrible, aweful woman. They should bring back Herb! In conlusion....this casino almost ruined my wedding day!!! Thankfully we were able to make other plans & find another place to cater the wedding. I WOULD NOT RECOMMEND THIS HOTEL & CASINO TO ANYONE AND I HOPE MY STORY WILL MAKE A DIFFERENCE!!
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@Winners Hotel and Casino
@Reno & Tahoe
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