Reviews

Alberta Downs

The only reason I didn't give this place five stars is because it gets really busy and you see little kids going to the gym area. But overall I really enjoy going there.
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Alberta Downs

tried it out... great place, but... i have seen cleaner ones
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Alberta Downs

Great place to bring the kids for swimming lessons - could work on ensuring cleanliness a bit more.
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Alberta Downs

Been going their since 08 best experience ever nice staff
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Alberta Downs

Good staff and nice, clean place. Would have been a 5 if regular membership had access to sauna.
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Alberta Downs

Friendly staff, and a really comfortable atmosphere. Even though I'm not super athletic, I always feel welcome here. A really nice variety of classes and drop in options available.
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Alberta Downs

It's got everything and everyone you need to better yourself in every way
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Alberta Downs

All the gym equipment is old and used looks like it's been here since the 90's they could really use an upgrade on their machines and weights
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Alberta Downs

Great place but Friday Teen Nights are un-controlled. Fights conversation start in gym to locker room then leads to the outside field. My kids felt really scared when kids were yelling fight, fight outside. Just need way more staff and security.
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Alberta Downs

As a kid who goes there for swimming classes and occasionally stays to freestyle swim in the deep end, its fun, but there are many problems with the facility. Here's my list. 1. While I was swimming I bump into a little girl on a floatie, I say sorry and she yells to the Lifeguard and he tells me to stop, I say "okay" and I move on, later the girl intentionally bumps into me and yells to the Lifeguard. He kicks me out. I respond "why I'm not very sure what I did." He says you bumped into her again, I say she did it intentionally. He doesn't believe me and kicks me out. Please don't listen to the younger children and not the teenagers, I want that guy fired. 2. If people aren't fully inside the hot tub don't count it as a person, if they're dangling they're legs the don't count it. I've been kicked out by the same guy numerous times because he's such an idiot to do that, he says I'm giving you 10 seconds, then counts to 10 so quickly I couldn't even hear him. 3.One of the staff at the front desk asked for me to move back of the line because they said that the lady behind me has more important things to do and I could wait. Here are my pros 1. The pool is normally clean. 2.Classes are fun, but the teachers are jerks most of the time. 3.There are places for you to eat before swimming, but sometimes it's closed so you have to walk to the other building to pick up a burger or popcorn. That's mostly it, I still come often and hope to see better from here. I've been here since 2006 and have had the same mistakes happen again and again, please change these problems. THE SUMMER CAMP. The summer camps are fun, but I only have one problem. Please don't make us sit on the dirty floor eating our food. We have chairs and tables for a reason! also the campfire is fun but sometime you just don't want to picked. And some the kids are very mean, but I know they can't change that. My favourite part was talking to Karen the manager. She was the nicest person in the whole camp.
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Alberta Downs

The staff here honestly try their hardest to deal with the issue of teenagers running around. the pool is very nice. an overall good location.
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Alberta Downs

The staff here honestly try their hardest to deal with the issue of teenagers running around. the pool is very nice. an overall good location.
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Alberta Downs

The swimming place is amazing omg I love it
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Alberta Downs

I've had a family membership for the last few years and will not be renewing. My first issue was with kids hanging out on the equipment in the gym and not working out and the staff ignoring them and not doing anything, kids hanging outside the changing rooms on the floor and even being encouraged by one of the volunteers, who was obviously there friend. I've been in the locker room on many occasions when people have had their stuff stolen from lockers. I now only go to take my kids to their swimming class, which never starts on time and always seems chaotic, which wastes a lot of time on a 30 min class. There is absolutely no security in this place, people constantly just walk through the barrier and no one stops to check to see if they are allowed to enter, I see this happening every time I sit and wait for my kids to finish their swimming class in the lobby area. The hot tub is always crazy and is mostly used as another pool for kids to play around in and there's often creepy looking men sitting in there. In the new year I will gladly pay extra fees to not have to come to the YMCA, which in my opinion has seriously become an unsafe environment, not just for valuables but also from some of the people allowed to hang out there
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Alberta Downs

New to the YMCA, but have thus far experienced excellent customer service, warm and friendly staff and an excellent Aquatics Manager that has gone above and beyond her duty to rectify an error that occurred during swimming registration.
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