Oct 3 '13 at 5:15
First off it is 12:02 AM 10/3/2013.... I am CURRENTLY in my room at the hotel and have been VERY disappointed!! First off to start I rented out my room for 2 nights... This morning I had taken my young son for a walk around the building to get him out of the room.. I returned to my room shortly after 10 am this morning due to my son starting to cry because he was hungry... I COULDNT GET BACK IN MY ROOM!! Neither of my card keys worked anymore!! Secondly I had requested new towels during the afternoon and was treated with dis-respect, attitude and hung up on TWICE from the hotel lobby when I finally called them around 5 once again requesting towels!! And thirdly my young son has found 3 very small items crawling around on the floor that pose CHOKING HAZARDS!! I am very disappointed with the cleanliness of the rooms!... Many times today I walked passed rooms with the doors open being "cleaned" and I must say if the housekeeping would pay as much attention to their cleaning as they do to their phones and music maybe there wouldn't end up being filth and garbage left around the floor! (Mainly on the floor around the edges of the beds) and one item was found under the night stand... I for sure do not recommend anyone with young children to stay in this hotel! Personally my son could have choked on those items due to the inadequate cleaning staff!! Also the evening hotel lobby employees need to learn some respect towards customers!! OVERALL DISGUSTED WITH THE HOTEL PORTION OF THIS CASINO!!