Reviews

First time ever visiting this place (last night)and my experience at the buffet was terrible. They seem to have been under staffed and the buffet was empty mostly ( there was one cook doing his best to fill the buffet)there was hardly anything on the dessert buffet besides chocolate cake everything else was empty. .. My waitress was on her phone most the time and never came to my table to offer refills or to see if we needed anything. .. She was rude to another guest and didn't seem to want to answer their questions or serve them. ..
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my experience there has always been wonderful Samuel is awesome makes me always feel so good that we feel like we want to come back there instead of going to the other casinos also Mary Virgie and Bernice are wonderful people they make everyone feel good they're always very helpful and we love it there because of the people that are so good to us
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This was our first time in Tunica since Penn National purchased Bally’s (now 1st Jackpot). We play a lot at Hollywood St Louis and we wanted to use our comps at the buffet. We were told by the buffet cashier that we didn’t have any comps. When we swiped at the kiosk, we had over $30. I don’t understand how this was even an issue. We were hungry, so we payed full price. It was the most disgustingly dirty place I’ve ever ate at. The quality of food was so poor, it was not edible. As I mentioned in other reviews, it is becoming very evident over the years how Penn Gaming and all of the other property owners are neglecting certain aspects of their properties. It’s sad to see what’s happening to Tunica & I hope they turn it around. At each casino we visited, the staff was rude, showed no sign of hospitality, and they made it very evident that they don’t care. This was at the 4 locations we visited. When I go anywhere, I want to feel welcomed and appreciated. Not too long ago, I got that in Tunica. Unfortunately not during this trip.
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Been coming here for a while now and the food is not that great anymore. Sadly I feel like I'm waisting my money. Hope things get better!
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It's cool. But they are in very very need of a motel. A good motel in deed. Love their games though.
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Randy, evening bartender, is always personable, helpful, friendly and an overall asset to 1st Jackpot. A makes a really great drink, and is very attentative. He definitely keeps me coming back!
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It was ok. Would have been better if the slots paid enough to keep you playing. Like they used to. They don't do that anymore. Asked a waitress for coffee and she "forgot me" so it was an hour before I got my coffee. By then I was ready to go home.
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Much money as a person play, you barely can hit a bonus. And the waitresses who suppose to serve you drinks act like they don't want to serve you (not all of them, but some) that's if you get your drink at all. Restaurant service is great. And last, but not least, much money as I play, my player card's showing I've not acquired any points. My card's reading says to See Service Desk for Assistance. But the assistant's saying everything alright. Something's wrong because I'm not getting my rewards. I guess I'll have to go up the road a little farther because 1st Jackpot ain't hitting on NOTHING!!!!
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It has been a long time since I frequented this establishment . It was Ballys then. We ate the 5 dollar lunch buffet for seniors. The food was awesome. Everything was fresh and hot. They had a large selection of food. I would highly reccomend this buffet.
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If you want to go to a casino where you will most likely lose your money this is the place for you. I used to love this place before it was called first jackpot it was called Bally's I know the name change should not make the casino because the only thing that should have changed was just the night the same old dirty carpet the same old dirty walls and the same nasty food. This casino don't take pride in nothing I stand corrected they take pride and taking your money word of caution and warning if you are a beginner or a person who casually goes to the casino this is not the casino for you try picking another one if you do come here beware.
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Good music laid bacc environment however cocktail waitresses are hard to find doin the week nights
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Great games...was there 3hrs and was only able to get 1 drink. The food was great..customer service was good
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Some cool new machines since the new name change. Do not be thirsty down here, the wait time on a drink is slim to never. The bathrooms could use a better cleaning routine. The Silo eating area was nice and my food was great. I like the new system of gaining points for card upgrades. Thats a plus.
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Their Machine are too tight, used to be one of my favorite casinos but won't go back if I can convince my mom to go somewhere else.
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I love the Jack number one Jackpot Casino I love going it's a good place to go I wish I was there right now you have a ball when you go to have eyeball when you go there
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