Mar 3 '09 at 0:25
We had this restaurant recommended to us by an employee. So we looked forward to what was sure to be an enjoyable meal. The waitress we had was brand new and very sweet. We ordered the mini burger meal on the childrens menu and 3 adult meals. While we waited on the food, my mother went up to the bar to purchase pull tabs. The bartender told her she would be with her in just a minute. My mom waited at the bar for 15 minutes while the bartender wiped a counter. As we still did not have our food when we finally got our pull tabs, my mom went back to buy more pull tabs with our winnings and an additional $10. This time the bartender did not even aknowledge my mom. Mom finally gave up and came back to the table to ask my brother for help. Finally got our pull tabs and lunches. The childrens "mini burgers" did not come with fries, which was sort of a shock but not a huge deal. The waitress told us she was surprised too, and would bring fries out for my daughter. Everything else was diner-esque. When our bill came, I noticed that we had been charged for the more expensive "sliders" appetizer. And for a side of fries. We brought this to our server's attention, and she took it to the bartender. The bartender came over to my mom and said that she must have known that the children's "mini burgers" meal would only have one burger and that there was nothing she would do to fix the bill. This is where I lost my temper. I told the bartender that since the menu says BURGERS, there was no way we would assume it was ONE burger. She finally fixed the sliders to the childrens meal, but kept the charge on for the fries. We relayed the story to the employee who recommended the place, and he was able to get our next meals comped (Very Nice, Thank You) through the floor manager. Upon return, about a month later... the sweet waitress had absorbed the bartender's attitude and it was yet another uncomfortable dining experience.